Sunday 26 July 2020

ISTM DMS EXAM ANSWER SHEETS PROVIDED WHATSAPP 91 9924764558

ISTM DMS EXAM ANSWER SHEETS PROVIDED
CONTACT
DR. PRASANTH BE BBA MBA PH.D. MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com
 Business Environment
Answer the following question.
Q1. What are the benefits of deemed exports? (10
marks)
Q2. Give merits of Accountability? (10
marks)
Q3. Discuss economic upliftment . (10
marks)
Q4. Discuss the Third plan (1961-66) (10
marks)
Q5. Discuss pre-liberalisation of green revolution and increase in production. (10
marks)
Q6. Discuss product diversity. (10
marks)
Q7. Write a short note on India's natural resources. (10
marks)
Q8. Give general trends in India's national income. (10
marks)
 Business Management
Answer the following question.
Q1. Explain sole tradership (10
marks)
Q2. Discuss Responsibility for forecasting (10
marks)
Q3. Explain attaining coordination (10
marks)
Q4. Discuss procedures (10
marks)
Q5. Explain specific features of the Gandhian Business Management (10
marks)
Q6. Explain the principles of Mary Parker Follet (10
marks)
Q7. Differentiate partnership and co-ownership (10
marks)
Q8. Give principles of Organisation (10
marks)
 Business Planning and Policy
Answer the following question.
Q1. Explain Game theory model. (10
marks)
Q2. What are the routes to gain competitive advantage? (10
marks)
Q3. How to identify Critical success factors in industry? (10
marks)
Q4. Define business policy. Whata re the features of business policy? (10
marks)
Q5. Define Social Audit. What are the approaches to social audit? (10
marks)
Q6. What are the characteristics of effective evaluation and control system? (10
marks)
Q7. What are diversification strategies? Explain with types? (10
marks)
Q8. What are the elements of strategic management? (10
marks)
 Financial Management
Answer the following question.
Q1. How are financial trades made in an over the counter market? Discuss the role of a dealer in the OTC
market
(10
marks)
Q2. What are different types of bonds? (Give any five types) (10
marks)
Q3. What is the relationship between standard deviation & Risk (10
marks)
Q4. What is the future of Financial Risk Management? (10
marks)
Q5. Compare and contrast a defined benefit and a defined contribution pension plan. (10
marks)
Q6. Differentiate the real assets and securities. (10
marks)
Q7.
Calculate the market value of equity for a 100% equity firm using the following information extracted
from its financial statements: EBIT = Rs. 50, 000, return on equity is 12%, amount of equity is Rs. 100,
000. tax rate is 35%.
(10
marks)
Q8. Why the companies prefer to raise money through debt not through equity? (10
marks)
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 Corporate Law
Answer the following question.
Q1. What are the liability of Members (10
marks)
Q2. Who is a small depositor (10
marks)
Q3. What is personal liability of agent (10
marks)
Q4. Distinguish sale and hire purchase (10
marks)
Q5. How does registration of a company takes place (10
marks)
Q6. Discuss special user rights (10
marks)
Q7. Explain gifting of Corporate veil (10
marks)
Q8. Give rights of a bailee (10
marks)
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Human Resource Management
Answer the following question.
Q1. Discus the role of advertisement in recruitment? (10
marks)
Q2. what are the main objectives of Collective Bargaining? (10
marks)
Q3. What are the off-the-job training methods? (10
marks)
Q4. What is Management By Objectives (MBO)? (10
marks)
Q5. State the objectives purposes of performance evaluation? (10
marks)
Q6. What is Performance Management? (10
marks)
Q7. What is Job Analysis? (10
marks)
Q8. Write short notes on followings: c) Paired Comparison d) Ranking method (10
marks)
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INFORMATION TECHNOLOGY
Answer the following question.
Q1. How are databases used in e-business? (10
marks)
Q2. Structure of MIS-Write short notes. (10
marks)
Q3. Explain Custom programming outsourcing. (10
marks)
Q4. What are the limitations of MIS? (10
marks)
Q5. Explain Customer relationship management. (10
marks)
Q6. Explain Centralization in MIS. (10
marks)
Q7. Discuss the recent developments in IT. (10
marks)
Q8. What is a firewall and how does it protect a company from Internet attacks. (10
marks)
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 International Business
Answer the following question.
Q1. Write Short note on IBRD. (10
marks)
Q2. Explain international economic law. (10
marks)
Q3. Explain main activities of ITPO. (10
marks)
Q4. Explain International Trade Theory. (10
marks)
Q5. What is product branding and how does it help ? (10
marks)
Q6. What is foreign exchange market ? (10
marks)
Q7. What are the disadvantages of globalisation ? (10
marks)
Q8. What are the business benefits of NSE’s market? (10
marks)
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 Marketing Management
Answer the following question.
Q1. Explain Psychological Pricing. (10
marks)
Q2. List Media habits(of target segment) (10
marks)
Q3. What is Audio-visual Medias of Advertising? (10
marks)
Q4. What do you mean by the term Physical Distribution? Explain briefly the nature & importation in the
sphere of physical distribution.
(10
marks)
Q5.
R.K.Industries Ltd., intends to launch a new folding exercise cycle in Indian market. As a marketing
manager which steps would you like to take while launching this product? How will you conduct the test
marketing for this product. Make necessary Assumptions and justify your answer.
(10
marks)
Q6.
Present a scheme4 of your choice of the distribution channels for a low-price, ‘low – tech’ domestic
consumption product . Margins could be small but sales quantum will be huge .justify each channel
option.
(10
marks)
Q7. What are the various channels of distribution generally used by companies of Distribute FMCG. (10
marks)
Q8.
What do you mean by the term product Life Cycle (PLC) Explain the stages of PLC. Find out in which
stage of PLC are are the Following product in India, and suggest suitable marketing strategies for
each- a) Tooth Powder b) Micro-wave Ovens c) Bicycles d) VCRs.
(10
marks)
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 Quantitative Techniques
Answer the following question.
Q1. What factors should be considered in industrial analysis? (10
marks)
Q2. Which factors influence operating environment? (10
marks)
Case Studies
Case (20
Marks)
Since 9/11•terrorism has cased threat attacks which have drawn the attention of political and media world. The US h
to launch. a 'war on terror' and applied a range of counteract terrorism safety measures towards aviation, pub
transportation, ports, borders, public Hermie places, etc. While these steps may show cheap course of act!on
government and security services, it is quite expensive. According to the calculations done by Mueller and Stewa
(2011), the expenditure of US homeland and security has gone over 1.1 trillion dollars, which includes federal, state a
domestic government, and private sector, and also the cost of opportunity. The Iraq an Afghanistan wars have added 1
trillion dollars to this expenditure. The expenditure of federal, state and local US government on home ground secur
has been estimated to 75 billion dollars more than the last levels of 2001. It is seen that US is not the only country to
in these high level of expenses, even though no other country can match its per capita or GDP expenditure. F
example, increased expenditure• on homeland security in UK, Canada and Australia is nearly one half to one quarter
US expenditure per capita or GDP. Nevertheless, in 2009, the government spent nearly 141.6 billion dollars each ye
on homeland security. This figure is expected to reach about 300 billion dollars by 2016. After 9/11, the main objecti
has been to prevent or alleviate any harm or casualty as a result of terrorism. The main issue is, if this expenditure
counteracting terrorism been invest.ed in a way that has increased the cost of security of the public efficiently or no
Hence, the commission report of 9/11, among other issues, was called upon • the US government to execute safe
measures which show evaluation of risks and effectiveness of expenditure. Nevertheless, while the US needs t
evaluate expenditure benefits for government regulations, such evaluation seems co have not been done for homela
security in general, or for the DHS (department of homeland security). One of the causes could be that DHS is not ab
to take up such evaluation. The NRC (national research council) committee of the National Academics of Science
Engineering and Medicine, made a request through S Congress to evaluate the functions of DHS, which was working
the project for almost 2 years, came up with some surprising result-. Besides e'•aluation of natural disasters, t
committee 'did not find any DHS risk analysis capabilities and methods that are yet adequate for supporting DH
decision making.' Due to which, very less confidence could be had in most of the risk evaluation done by DHS. T
committee said that "it is not yet clear that DHS is on a I ! trajectory for development of methods and capability that
sufficient to ensure reliable risk analyses". usually the government and their rigid agencies shoo a neutral behav
towards their decision making. Stewart says that "the standard criterion for deciding whether a government; programm
can be justified on economic principles is net present value - the discounted monetized value of expected net benef
7/21/2020 Exam Paper
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(i.e., benefits minus costs)" and that "expected values (an unbiased estimate) is the appropriate estimate for use" (UM
1992).
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the US needs to evaluate expenditure benefits for government regulations, such evaluation
seem to have not been done for homeland security in general, DHS is not able to take up such
evaluation.)
Q2. The government spent nearly 141.6 billion dollars each year on (Hint: homeland security)
Case (20
Marks)
Restaurants can avoid losing customers because of long waiting queues. Some restaurants have chairs to he
customers sit and wait, which they put on the safe side, and remove the chairs as time goes on. Nevertheless, putti
waiting chair is not the only/' solution when the customers would go back and prefer-going to another place, there ls
need to improve the service time-. The restaurant management needs to understand the situation in a better w
through numerical model. A data was taken from a restaurant in Jakarta. Little's Theorem and M/Ml queuing model w
used to get the ration of arrival, service, utilization, waiting time and likelihood of probable customers. At Sushi Tei, t
customers' arrival rate during the busiest time of the day is 2.22 customers/minute (cpm), while the service is 2.24 cp
The average number of customers is 1.22 and that of utilization period is 0.991. The study of queuing or waiting lines
called the Queuing Theory. The evaluation taken after using the Queuing Theory includes - expected waiting time in lin
average time in the system, length of the line, anticipated number of customers being served at one time, possibility
customers that cringe, and the possibility of the system in some states, like unoccupied or occupied. This data w
taken after the interviewing the restaurant manager of Sushi Tei, and the data collected through the observations at t
restaurant. The rate of visiting customers was taken from the restaurant. The restaurant used to keep a record of
everyday routine work. The manager of the restaurant was interviewed to find about the capacity of the restaura
number of waiters and waitresses working there, and also the number of cooks. It was observed that the M/M
operation was best suited for the queuing model of the restaurant. This shows , that the time of arrival and service a
distributed proportionately. The system .of the restaurant contained only one server. It was observed that, though the
were a number of waitresses in the restaurant, only one cook was there to serve all the customers. According to t
analysis done on the functioning of the restaurant, on an average each customer would spend 55 minutes, the length
the queue is approx. 36 customers, and the waiting time rs approx;. 15 i ! minutes on average. It is seen that the waiti
time is not different from the theoretical waiting time. it is assumed that the possible customers will begin to withdraw o
seeing more than 10 people ahead of them in the queue. It is also observed that, on average, the customer can on
tolerate 40 people in the queue. Since the capacity of the restaurant is for 120 customers when fully occupied, t
possibility of 10 customers in a queue can be calculated as against 130 in the system, i.e., 120 occupants in t
restaurant and 10 or more waiting in the queue. A simulation model will be developed for the restaurant. Through th
simulation, the analytical model results can be attained. Also, the simulation model will help in adding more difficulty
the model can reflect the exact operation of the restaurant more personally.
Answer the following question.
Q1.
What are the reasons that show that DHS is incapable in evaluating the risks of national security?
(Hint: while the CS needs to evaluate expenditure benefits• for government regulations, such
evaluation seem to have not been done for homeland security in general, DHS is not able to take up
such evaluation.)
Q2. The government spent nearly 141.6 billion dollars each year on Hint: homeland security)
Multi Criteria decision making (20
Marks)
MCDA. (multi criteria decision analysis) is considered to be one of the fastest growing research operations in the la
several years. The researcher focus towards MCDA led to development of many different pproaches and ways in t
field. There are two types of procedures: theoretical assumptions and decision addressed type. This difference throw
challenges to the prcedure of choosing the most ideal method for the decision making problem. Most of the time, t
initial approach towards applying MCDA in the real world problems relates to the set up of simple understanding Of t
context and recognizing the problem of decision. This step includes the ones• who make decisions and other importa
participants who make important contributions for the MCDA procedure by sharing their knowledge. The common insig
of the decision framework is received by knowing the goals of the decision making body and recognizing not only tho
people who make decisions but also those who face the decision. • Dooley (2009) says that the first three steps take
more time in the process of MCDA, particularly because of their qualitative features. Assigning of comparative significa
weights to the selected criteria is the next step: These weights can be ascertained directly, for example ranking, swin
7/21/2020 Exam Paper
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trade off; or indirectly, for example- centrality, regression and interactive. Later, the DM has to give individual score
considering his or her views, to each of the recognized options according to the criteria which seem vital. These scor
show the decision of DM . related to spreading of each substitute to every performance standard. The information whi
is attained is maintained distinctively into performance template, which is also as consequence matrix, options matrix,
just decision table. \ . ' I The next process includes abstract of the information consisting of the performance matrix in t
form of multi criteria scores, for every possible plan. Mostly, this is attained by combining the individual scores of mat
so that total valuation of .each substitute which allows more comparison. The groups of substitut<:s ar<: ranked on t
basis of all these scores. Finally, the procedure can include a warm evaluation of the outcome to amendments in t
scores or criteria, to conclude the sturdiness of the result of MCDA. At the end, the analysis and trade offs included
the respective choices are given to and conferred with the DM. In many cases, the ultimate decision that DM takes, do
not match with the highest level of alterative, as they are more focused towards the process of knowing the effect
each and every factor in ranking of choices than in the exactness of the ranking. Also, it should be observed that t
generalizations are not used to of the outcome given by the process of MCDA, and they only appropriate for the group
choices which were assessed.
Answer the following question.
Q1.
What role does MCDA play in decision making? (Hint: MCDA is considered to be one of the fastest
growing research operations, these scores show the decision of DM related to spreading of each
substitute to every performance standard)
Q2. What does MCDA stand for? (Hint: multi criteria decision analysis)
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 Research Methodology
Answer the following question.
Q1. Discuss Interview as a technique of data collection. (10
marks)
Q2. The monthly income of two persons are in the ratio 4:5 and their monthy expenditures are in the ratio
7:9. If each saves rs. 50 per montrh, find their monthly incomes.
(10
marks)
Q3. A manufacturer can sell x items per month at a price of P = 300 – 2x rupees. Producing x items cost
the manufacturer y rupees where y = 2x + 1000. How much production will yield maximum profit.
(10
marks)
Q4. The monthly income of two persons are in the ratio 4:5 and their monthy expenditures are in the ratio
7:9. If each saves rs. 50 per montrh, find their monthly incomes.
(10
marks)
Q5. What is validity of a tool ? Describe different types of validity . (10
marks)
Q6. Discuss 'Case Study' method in Qualitative Methodology. (10
marks)
Q7. What is a Projective Test? What is the advantage of this test over the other forms of tests? (10
marks)
Q8. What are important elements of law
(What a
importa
e marks
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