OPERATIONS MANAGEMENT ISBM EXAM ANSWER SHEET PROVIDED WHATSAPP 91 9924764558
CONTACT:DR. PRASANTH MBA PH.D. DME MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com
OPERATIONS MANAGEMENT
COURSE : Total Marks : 80
NB.1) All questions carry equal marks.
2) All questions are compulsory.
3} read questions carefully.
4} Figures to the right indicate full marks.
Q1) Explain the concept Six Sigma. Bring out the significance of Six Sigma in Quality
Management? (10 Marks)
Q2) Define Project Management and explain its nature and features? (10 Marks)
Q3) What is Process Analysis? Explain the steps in Manufacturing Process Selection
and Design? (10Marks)
Q4) Enumerate and explain the Theory of Constraints? (10 Marks)
Q5) Write short notes (any two) (10 Marks)
a) Inventory Control
b) Operations Scheduling
c) Aggregate Sales and Operations Planning
Q6) Explain the following concept (any two) (10 Marks)
1) Product Design
2) Strategic Capacity Management
3) Lean Productions
Q7) Define Material Requirements Planning. Discuss its various components? (10 Marks)
Q8) What is Supply Chain Strategy? Discuss its characteristics? (10 Marks)
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL
Network Management
MARKS: 80
Section A
1. (i) List the five key differences between TCP reference model and OSI reference model. (2)
(ii) Write the similarities and differences between packet and cell switching. (2)
(iii) Why is the data link layer in a LAN subdivided into Logical Link Control (LLC) and Medium Access
Control (MAC) sub-layers ? (2)
(iv) List the characteristics of broadband coaxial cable. (2)
(v) Differentiate between virtual circuit and datagram’s. (2)
(vi) The maximum payload of TCP segment is 62 1/2,2 1/212 1/2 bytes. Why ? (3)
(vii) What are sliding window protocols ? Explain one-bit sliding window protocol with an appropriate
diagram. (2)
2. (i) Name all the basic network topologies and describe advantages of each. Draw proper diagram tor each
topology. (2)
(ii) Explain the following terms : (2)
(a) Bandwidth
(b) Channel capacity
(c) Multiplexing
(d) Quality of Service (QoS)
(e) Full-Duplex Transmission
(iii) What is the basic purpose of MAC layer protocol ? Explain the function of following MAC layer
protocols :
(a) Ethernet
(b) Token bus (2)
3. (i) Describe the characteristics and application or the following network devices : (6)
(a) Routers
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL
(b) Bridges
(c) Switches
(iii) Answer the following : (4)
(a) Explain ISDN BRI Services.
(b) Differentiate between broadband and baseboard services.
(c) Describe the following three fields of TCP header :
(d) Sequence number
4. (i) What is congestion control ? How does it occur ? (2)
(ii) How does TCP handle connection establishment and crash recovery ? (2)
(iii) List and explain any five ISDN applications. (2)
5. (i) Describe and compare the following routing algorithms : (4)
(a) Shortest path routing
(b) Flooding
(ii) How does ATM differ from frame relay ? List and briefly define the ATM service classes. (6)
Section B
1. (a) Write any two differences between OSI and TCP/IP protocol suit. Also give reasons why OSI is not
popular. (3)
(b) Why is layering of the protocols done in TCP/IP stack ? (3)
(c) Explain any two functions of each layer of TCP/IP protocol stack. (2)
(d) How many address bits does the latest version of IP (IPv6) have ? What is the maximum number of IP
addresses possible with IPv6 ? (3)
(e) Identify the header of each flag and explain its meaning : (4)
(i) URG
(ii) ACK
(iii) FIN
(iv) RST
(f) How is flow control managed by Sliding Window protocol ? (3)
2. (a) What is Ethernet ? How does it work ? Also explain the fields of Ethernet Frame Format. (4)
(b) What is First-Octet Rule ? Give an example to explain it. (3)
3. (a) What is the significance of hierarchical naming scheme ? Differentiate among following addresses and
their meaning with reference of DNS : (5)
(i) www.isbm.edu
(ii) www.isbm.ac.in
(iii) www.Isbm.rnet.in
(iv) www.isbm.nic.in
HUMAN RESOURCE MANAGEMENT
COURSE : Total Marks : 80
Time : 2 & ½ Hours
N.B. : 1) There are four questions in paper.
2) All Questions are compulsory
A) List down the role of a Line manager and an HR manager in: (20 Marks)
1. Recruitment & Selection
2. Appraisals
3. Training
B) Draw up a Sample Performance Appraisal form. Clearly define the rating scale that you
choose (10 Marks)
C) Explain the various components of compensation with examples of each. (10 Marks)
D) Please mention the generic role of HR department in any organization? (20 Marks)
E) Explain the functional & behavioral competencies. List down 5 functional & 5 behavioral
competencies for evaluation of a management trainee. (20 Marks)
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL
CONTACT:DR. PRASANTH MBA PH.D. DME MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com
OPERATIONS MANAGEMENT
COURSE : Total Marks : 80
NB.1) All questions carry equal marks.
2) All questions are compulsory.
3} read questions carefully.
4} Figures to the right indicate full marks.
Q1) Explain the concept Six Sigma. Bring out the significance of Six Sigma in Quality
Management? (10 Marks)
Q2) Define Project Management and explain its nature and features? (10 Marks)
Q3) What is Process Analysis? Explain the steps in Manufacturing Process Selection
and Design? (10Marks)
Q4) Enumerate and explain the Theory of Constraints? (10 Marks)
Q5) Write short notes (any two) (10 Marks)
a) Inventory Control
b) Operations Scheduling
c) Aggregate Sales and Operations Planning
Q6) Explain the following concept (any two) (10 Marks)
1) Product Design
2) Strategic Capacity Management
3) Lean Productions
Q7) Define Material Requirements Planning. Discuss its various components? (10 Marks)
Q8) What is Supply Chain Strategy? Discuss its characteristics? (10 Marks)
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL
Network Management
MARKS: 80
Section A
1. (i) List the five key differences between TCP reference model and OSI reference model. (2)
(ii) Write the similarities and differences between packet and cell switching. (2)
(iii) Why is the data link layer in a LAN subdivided into Logical Link Control (LLC) and Medium Access
Control (MAC) sub-layers ? (2)
(iv) List the characteristics of broadband coaxial cable. (2)
(v) Differentiate between virtual circuit and datagram’s. (2)
(vi) The maximum payload of TCP segment is 62 1/2,2 1/212 1/2 bytes. Why ? (3)
(vii) What are sliding window protocols ? Explain one-bit sliding window protocol with an appropriate
diagram. (2)
2. (i) Name all the basic network topologies and describe advantages of each. Draw proper diagram tor each
topology. (2)
(ii) Explain the following terms : (2)
(a) Bandwidth
(b) Channel capacity
(c) Multiplexing
(d) Quality of Service (QoS)
(e) Full-Duplex Transmission
(iii) What is the basic purpose of MAC layer protocol ? Explain the function of following MAC layer
protocols :
(a) Ethernet
(b) Token bus (2)
3. (i) Describe the characteristics and application or the following network devices : (6)
(a) Routers
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL
(b) Bridges
(c) Switches
(iii) Answer the following : (4)
(a) Explain ISDN BRI Services.
(b) Differentiate between broadband and baseboard services.
(c) Describe the following three fields of TCP header :
(d) Sequence number
4. (i) What is congestion control ? How does it occur ? (2)
(ii) How does TCP handle connection establishment and crash recovery ? (2)
(iii) List and explain any five ISDN applications. (2)
5. (i) Describe and compare the following routing algorithms : (4)
(a) Shortest path routing
(b) Flooding
(ii) How does ATM differ from frame relay ? List and briefly define the ATM service classes. (6)
Section B
1. (a) Write any two differences between OSI and TCP/IP protocol suit. Also give reasons why OSI is not
popular. (3)
(b) Why is layering of the protocols done in TCP/IP stack ? (3)
(c) Explain any two functions of each layer of TCP/IP protocol stack. (2)
(d) How many address bits does the latest version of IP (IPv6) have ? What is the maximum number of IP
addresses possible with IPv6 ? (3)
(e) Identify the header of each flag and explain its meaning : (4)
(i) URG
(ii) ACK
(iii) FIN
(iv) RST
(f) How is flow control managed by Sliding Window protocol ? (3)
2. (a) What is Ethernet ? How does it work ? Also explain the fields of Ethernet Frame Format. (4)
(b) What is First-Octet Rule ? Give an example to explain it. (3)
3. (a) What is the significance of hierarchical naming scheme ? Differentiate among following addresses and
their meaning with reference of DNS : (5)
(i) www.isbm.edu
(ii) www.isbm.ac.in
(iii) www.Isbm.rnet.in
(iv) www.isbm.nic.in
HUMAN RESOURCE MANAGEMENT
COURSE : Total Marks : 80
Time : 2 & ½ Hours
N.B. : 1) There are four questions in paper.
2) All Questions are compulsory
A) List down the role of a Line manager and an HR manager in: (20 Marks)
1. Recruitment & Selection
2. Appraisals
3. Training
B) Draw up a Sample Performance Appraisal form. Clearly define the rating scale that you
choose (10 Marks)
C) Explain the various components of compensation with examples of each. (10 Marks)
D) Please mention the generic role of HR department in any organization? (20 Marks)
E) Explain the functional & behavioral competencies. List down 5 functional & 5 behavioral
competencies for evaluation of a management trainee. (20 Marks)
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL
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