ISBM GMS EXAM 2020 QUESTION AND ANSWER PROVIDED WHATSAPP 91 9924764558
Business Communication
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. Define Public Speaking & Determine the purpose of topic Selection
2. What is media of mass Communication & Explain the modes of Communication
3. Explain the methods of Oral Communication in Terms of
a) Among Individuals b)Among Group
4. List the different Electronic modes of Communication & Explain the mode of
Communication
5. Explain 7 phases of negotiating tactics
6. What is group discussion? How is it Evaluated? And what is the techniques of GD
7. What are the techniques for writing Successful job application
8. Explain the relationship of non-verbal message with verbal message?
Business Ethics
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. Write short note on value education & consumerism
2. Give SWOT analysis in Indian scenario.
3. Explain need for a check on quackery.
4. Give measures to control pollution
5. Discuss unethical practices vis-à-vis cheating.
6. Give benefits of ISO 9000 quality systems & Give importance and use of ISO 9000 standard.
7. Discuss seven points of mahatma Gandhi & Discuss social justice according to gandhiji.
8. Give characteristic of quality leadership.
Business Strategy
Answer the following question.
Q1. Define Corporate Culture. (10
marks)
Q2. Define Joint Ventures. (10
marks)
Q3. Write a short note on value chain analysis. (10
marks)
Q4. What are the criticisms of the five forces model? (10
marks)
Q5. What is Global strategy? (10
marks)
Q6. Discuss career planning & development. (10
marks)
Q7. Discuss Horizontal Integration. (10
marks)
Q8. Write a detail note on Strategic Evaluation and Control process in FMCG Sector. (10
marks)
Corporate Law
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. What are the functions of controller?
2. Distinguish cheque and bill of exchange.
3. Discuss power to impose lesser penalty.
4. State the miscellaneous provisions as regards charges.
5. How to convert public company in to a private company?
6. How to employ a controller and other officers?
7. What are the liability of members?
8. Differentiate between Management Accounting and Financial Accounting.
Financial & Cost Accounting
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. What are the objectives of cost accounting and what is the relation with
Management accounting department?
2. Define costing. Discuss briefly the objectives and advantages of costing.
3. Differentiate between idle cost and standard cost?
4. Explain the significance of cost accounting in a manufacturing company.
5. Which ratios will help in determining the long term solvency of a
business and how?
6. Differentiate between Management Accounting and Financial
Accounting.
7. Discuss the limitations of financial accounting and explain the
importance of cost accounting.
8. How cost accounting is superior over financial accounting? Explain the
techniques of costing and their application and suitability.
Financial Management
Answer the following question.
Q1. Determination of capital structure of a company is influenced by a number of factors’ explain six such
factors.
(10
marks)
Q2. What is meant by Financial Planning? (10
marks)
Q3. How risk and expected return is compared in two distributions? (10
marks)
Q4. 22. A stock is expected to pay a dividend of Rs.0.75 at the end of the year. The required rate of return
is ks = 10.5%, and the expected constant growth rate is g = 6.4%. What is the stock's current price?
(10
marks)
Q5. Briefly explain what call provision is and in which case companies use this option. (10
marks)
Q6. What is the financial management function? (10
marks)
Q7. What is the definition of management fraud? (10
marks)
Q8. Why we use WACC? (10
marks)
FIRE & SAFETY MANAGEMENT
1. List out key safety measures for power tools.
2. Write a short note on safety performance measurement.
3. Explain about measure, audit & evaluate effectiveness of hazard controls & hazard
control programs.
4. What is a chemical hazard?
5. Safety performance review & evaluation of monitoring by industry.
6. What is the application of the work-permit system?
7. List out any five precautions in storing gas cylinders.
8. What are the safety precautions of EOT crane/ Goliath crane/ Jib crane?
General Management
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. What are the methods of gathering job information?
2. What are the direction of communication?
3. What are the characteristics of the integrating leadership style?
4. Explain quality control
5. Explain some of the management games
6. What are the methods of performance appraisal?
7. What is the significance of HRM?
8. What are the models of effectiveness?
Human Resource Management
Answer the following question.
Q1. State the importance of HRIS? (10
marks)
Q2. Explain in brief the Forecasting manpower requirements? (10
marks)
Q3. What are the steps in training and development process? (10
marks)
Q4. What is Management By Objectives (MBO)? (10
marks)
Q5. Discuss the various methods of Performance Evaluation? (10
marks)
Q6. Explain the recruitment process? (10
marks)
Q7. What is Job Enrichment? (10
marks)
Q8. Explain the Cultural Nature of GHRM? (10
marks)
Print Question with PDF
Quantitative Methods
MCDA. (multi criteria decision analysis) is considered to be one of the fastest growing research operations in the la
several years. The researcher focus towards MCDA led to development of many different approaches and ways in t
field. There are two types of procedures: theoretical assumptions and decision addressed type. This difference throw
challenges to the prcedure of choosing the most ideal method for the decision making problem. Most of the time, t
initial approach towards applying MCDA in the real world problems relates to the set up of simple understanding Of t
context and recognizing the problem of decision. This step includes the ones• who make decisions and other importa
participants who make important contributions for the MCDA procedure by sharing their knowledge. The common insig
of the decision framework is received by knowing the goals of the decision making body and recognizing not only tho
people who make decisions but also those who face the decision. • Dooley (2009) says that the first three steps take
more time in the process of MCDA, particularly because of their qualitative features. Assigning of comparative significa
weights to the selected criteria is the next step: These weights can be ascertained directly, for example ranking, swin
trade off; or indirectly, for example- centrality, regression and interactive. Later, the DM has to give individual score
considering his or her views, to each of the recognized options according to the criteria which seem vital. These scor
show the decision of DM . related to spreading of each substitute to every performance standard. The information whi
is attained is maintained distinctively into performance template, which is also as consequence matrix, options matrix,
just decision table. The next process includes abstract of the information consisting of the performance matrix in t
form of multi criteria scores, for every possible plan. Mostly, this is attained by combining the individual scores of mat
so that total valuation of .each substitute which allows more comparison. The groups of substitute ranked on the basis
all these scores. Finally, the procedure can include a warm evaluation of the outcome to amendments in the scores
criteria, to conclude the sturdiness of the result of MCDA. At the end, the analysis and trade offs included in t
respective choices are given to and conferred with the DM. In many cases, the ultimate decision that DM takes, does n
match with the highest level of alternative, as they are more focused towards the process of knowing the effect of ea
and every factor in ranking of choices than in the exactness of the ranking. Also, it should be observed that t
generalizations are not used to of the outcome given by the process of MCDA, and they only appropriate for the group
choices which were assessed.
Answer the following question.
Q1.
What role does MCDA play in decision making? (Hint: MCDA is considered to be one of the fastest
growing research operations, these scores show the decision of DM related to spreading of each
substitute to every performance standard)
Q2. What does MCDA stand for? (Hint: multi criteria decision analysis)
CASE STUDY (20
Marks)
The cost of fuel in running of an engine is proportional to the square of the speed and is Rs 48 per hour for speed of
kilometers per hour. Other expenses amount to Rs 300 per hour. What is the most economical speed?
Answer the following question.
Q1. What is most economical speed?
Q2. What is a chi-square test?
Q3. What is sampling and what are its uses.
Q4. Is there any alternative formula to find the value of Chi-square?
A Network Rail (20
Marks)
The railways play an important role in the economy and infrastructure of Britain. Not very many people travelled back
the 1920 as compared to present time, in spite of 50% reduction in raif routes as compared to the 1960s. Rail is al
used for transporting goods around Britain. Rail proves to be• more eco-friendly and safest means of transportation
compa;ed to other vehicles so, not surprisingly, the number of people commuting have gone 40% more since the pa
ten years. By 2034, this figure can go up. The work of network rail has to look after the tracks, bridges and tunnels whi
comprises of the British rail network. The railway infrastructure is made up of signals and level crossings. It has to lo
after the 20,000 mile long track and 40,000 bridges and tunnels. Britain's 18 main rail stations, from Edinburg Waverl
to London King's Cross, are looked after by the Britain rail system. Ten years ago, when the network rail took up the
responsibilities, • it had to face some challenges. The rail neork was facing some problems. Trains were running late, t
costs were too high and there was shortage of assets in both the people and machinery. Due to these issues, peop
had less confidence in the rail network. Ever since then, rail network has aimed at sustaining operations to reduce t
expenses. There has been 28% reduction in expenses mainly because of conomy of scale. New tracks and machine
have been bought, and there has been 90% rise in the rail punctuality. Huge projects have been given on time a
towards th budget, as a result the confidence of the people has improved. Rail network has moved from 'find and fix'
'predict and prevent' policy. This has proved to be more cost effective and competent and enabled in avoiding delay
obstruction for the people in their travel. The rail network invested approx. 12 billion pounds between 2009 and 201
towards the rail network. Britain has the fastest developing network in whole of Europe. By investing in people, the r
network is investing in the future to. .B ritain has the largest working personnel of 35,000 workers. It has people worki
in various positions, like, engineers for maintenance and signaling to project managers. Each area offers an opportun
to work. They also consist oi HR (human resources), IT (information technology), and finance and customer servic
Network Rail needs to employ and keep capable engineers in order to get the work done. Presently, its engineers a
doing some oi the most stimulating projects in Europe. The projects include HS2, which is the new super spted rail li
between the north and south Britain, and the project of London Crossrail. Some oi the biggest and busiest rail statio
are being upgraded, like, London King's Cross and Birmingham New Street. The main focus of the HR of Network Rail
to recruit various personnel. This not only deepens the culture of business but it also makes sure that it can reach eve
talent. It offers training for every applicant, whether he is a school drop-out or a graduate, whether male or female,
continued flow of appropriate talent is ensured to keep its long term project going. The company abo gives ma
opportunities to its workers to receive recognized qualifications, such as an exclusive programme in post graduatio
sponsoring the Master's Degree in project management and trainee.
Answer the following question.
Q1.
What were the initial problems that Network Rail of Britain face? (Hint: It has to look after the 20,000
mile long track and 40,000 bridges and tunnels. Trains were running late, the costs were too high and
there was shortage of assets in both the people and machinery)
Q2. What is the new super speed rail link between the north and south Britain called? (Hint: HS2)
CASE STUDY (20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb
selected at random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?
Print Question with PDF
Business Communication
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. Define Public Speaking & Determine the purpose of topic Selection
2. What is media of mass Communication & Explain the modes of Communication
3. Explain the methods of Oral Communication in Terms of
a) Among Individuals b)Among Group
4. List the different Electronic modes of Communication & Explain the mode of
Communication
5. Explain 7 phases of negotiating tactics
6. What is group discussion? How is it Evaluated? And what is the techniques of GD
7. What are the techniques for writing Successful job application
8. Explain the relationship of non-verbal message with verbal message?
Business Ethics
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. Write short note on value education & consumerism
2. Give SWOT analysis in Indian scenario.
3. Explain need for a check on quackery.
4. Give measures to control pollution
5. Discuss unethical practices vis-à-vis cheating.
6. Give benefits of ISO 9000 quality systems & Give importance and use of ISO 9000 standard.
7. Discuss seven points of mahatma Gandhi & Discuss social justice according to gandhiji.
8. Give characteristic of quality leadership.
Business Strategy
Answer the following question.
Q1. Define Corporate Culture. (10
marks)
Q2. Define Joint Ventures. (10
marks)
Q3. Write a short note on value chain analysis. (10
marks)
Q4. What are the criticisms of the five forces model? (10
marks)
Q5. What is Global strategy? (10
marks)
Q6. Discuss career planning & development. (10
marks)
Q7. Discuss Horizontal Integration. (10
marks)
Q8. Write a detail note on Strategic Evaluation and Control process in FMCG Sector. (10
marks)
Corporate Law
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. What are the functions of controller?
2. Distinguish cheque and bill of exchange.
3. Discuss power to impose lesser penalty.
4. State the miscellaneous provisions as regards charges.
5. How to convert public company in to a private company?
6. How to employ a controller and other officers?
7. What are the liability of members?
8. Differentiate between Management Accounting and Financial Accounting.
Financial & Cost Accounting
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. What are the objectives of cost accounting and what is the relation with
Management accounting department?
2. Define costing. Discuss briefly the objectives and advantages of costing.
3. Differentiate between idle cost and standard cost?
4. Explain the significance of cost accounting in a manufacturing company.
5. Which ratios will help in determining the long term solvency of a
business and how?
6. Differentiate between Management Accounting and Financial
Accounting.
7. Discuss the limitations of financial accounting and explain the
importance of cost accounting.
8. How cost accounting is superior over financial accounting? Explain the
techniques of costing and their application and suitability.
Financial Management
Answer the following question.
Q1. Determination of capital structure of a company is influenced by a number of factors’ explain six such
factors.
(10
marks)
Q2. What is meant by Financial Planning? (10
marks)
Q3. How risk and expected return is compared in two distributions? (10
marks)
Q4. 22. A stock is expected to pay a dividend of Rs.0.75 at the end of the year. The required rate of return
is ks = 10.5%, and the expected constant growth rate is g = 6.4%. What is the stock's current price?
(10
marks)
Q5. Briefly explain what call provision is and in which case companies use this option. (10
marks)
Q6. What is the financial management function? (10
marks)
Q7. What is the definition of management fraud? (10
marks)
Q8. Why we use WACC? (10
marks)
FIRE & SAFETY MANAGEMENT
1. List out key safety measures for power tools.
2. Write a short note on safety performance measurement.
3. Explain about measure, audit & evaluate effectiveness of hazard controls & hazard
control programs.
4. What is a chemical hazard?
5. Safety performance review & evaluation of monitoring by industry.
6. What is the application of the work-permit system?
7. List out any five precautions in storing gas cylinders.
8. What are the safety precautions of EOT crane/ Goliath crane/ Jib crane?
General Management
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. What are the methods of gathering job information?
2. What are the direction of communication?
3. What are the characteristics of the integrating leadership style?
4. Explain quality control
5. Explain some of the management games
6. What are the methods of performance appraisal?
7. What is the significance of HRM?
8. What are the models of effectiveness?
Human Resource Management
Answer the following question.
Q1. State the importance of HRIS? (10
marks)
Q2. Explain in brief the Forecasting manpower requirements? (10
marks)
Q3. What are the steps in training and development process? (10
marks)
Q4. What is Management By Objectives (MBO)? (10
marks)
Q5. Discuss the various methods of Performance Evaluation? (10
marks)
Q6. Explain the recruitment process? (10
marks)
Q7. What is Job Enrichment? (10
marks)
Q8. Explain the Cultural Nature of GHRM? (10
marks)
Print Question with PDF
Quantitative Methods
MCDA. (multi criteria decision analysis) is considered to be one of the fastest growing research operations in the la
several years. The researcher focus towards MCDA led to development of many different approaches and ways in t
field. There are two types of procedures: theoretical assumptions and decision addressed type. This difference throw
challenges to the prcedure of choosing the most ideal method for the decision making problem. Most of the time, t
initial approach towards applying MCDA in the real world problems relates to the set up of simple understanding Of t
context and recognizing the problem of decision. This step includes the ones• who make decisions and other importa
participants who make important contributions for the MCDA procedure by sharing their knowledge. The common insig
of the decision framework is received by knowing the goals of the decision making body and recognizing not only tho
people who make decisions but also those who face the decision. • Dooley (2009) says that the first three steps take
more time in the process of MCDA, particularly because of their qualitative features. Assigning of comparative significa
weights to the selected criteria is the next step: These weights can be ascertained directly, for example ranking, swin
trade off; or indirectly, for example- centrality, regression and interactive. Later, the DM has to give individual score
considering his or her views, to each of the recognized options according to the criteria which seem vital. These scor
show the decision of DM . related to spreading of each substitute to every performance standard. The information whi
is attained is maintained distinctively into performance template, which is also as consequence matrix, options matrix,
just decision table. The next process includes abstract of the information consisting of the performance matrix in t
form of multi criteria scores, for every possible plan. Mostly, this is attained by combining the individual scores of mat
so that total valuation of .each substitute which allows more comparison. The groups of substitute ranked on the basis
all these scores. Finally, the procedure can include a warm evaluation of the outcome to amendments in the scores
criteria, to conclude the sturdiness of the result of MCDA. At the end, the analysis and trade offs included in t
respective choices are given to and conferred with the DM. In many cases, the ultimate decision that DM takes, does n
match with the highest level of alternative, as they are more focused towards the process of knowing the effect of ea
and every factor in ranking of choices than in the exactness of the ranking. Also, it should be observed that t
generalizations are not used to of the outcome given by the process of MCDA, and they only appropriate for the group
choices which were assessed.
Answer the following question.
Q1.
What role does MCDA play in decision making? (Hint: MCDA is considered to be one of the fastest
growing research operations, these scores show the decision of DM related to spreading of each
substitute to every performance standard)
Q2. What does MCDA stand for? (Hint: multi criteria decision analysis)
CASE STUDY (20
Marks)
The cost of fuel in running of an engine is proportional to the square of the speed and is Rs 48 per hour for speed of
kilometers per hour. Other expenses amount to Rs 300 per hour. What is the most economical speed?
Answer the following question.
Q1. What is most economical speed?
Q2. What is a chi-square test?
Q3. What is sampling and what are its uses.
Q4. Is there any alternative formula to find the value of Chi-square?
A Network Rail (20
Marks)
The railways play an important role in the economy and infrastructure of Britain. Not very many people travelled back
the 1920 as compared to present time, in spite of 50% reduction in raif routes as compared to the 1960s. Rail is al
used for transporting goods around Britain. Rail proves to be• more eco-friendly and safest means of transportation
compa;ed to other vehicles so, not surprisingly, the number of people commuting have gone 40% more since the pa
ten years. By 2034, this figure can go up. The work of network rail has to look after the tracks, bridges and tunnels whi
comprises of the British rail network. The railway infrastructure is made up of signals and level crossings. It has to lo
after the 20,000 mile long track and 40,000 bridges and tunnels. Britain's 18 main rail stations, from Edinburg Waverl
to London King's Cross, are looked after by the Britain rail system. Ten years ago, when the network rail took up the
responsibilities, • it had to face some challenges. The rail neork was facing some problems. Trains were running late, t
costs were too high and there was shortage of assets in both the people and machinery. Due to these issues, peop
had less confidence in the rail network. Ever since then, rail network has aimed at sustaining operations to reduce t
expenses. There has been 28% reduction in expenses mainly because of conomy of scale. New tracks and machine
have been bought, and there has been 90% rise in the rail punctuality. Huge projects have been given on time a
towards th budget, as a result the confidence of the people has improved. Rail network has moved from 'find and fix'
'predict and prevent' policy. This has proved to be more cost effective and competent and enabled in avoiding delay
obstruction for the people in their travel. The rail network invested approx. 12 billion pounds between 2009 and 201
towards the rail network. Britain has the fastest developing network in whole of Europe. By investing in people, the r
network is investing in the future to. .B ritain has the largest working personnel of 35,000 workers. It has people worki
in various positions, like, engineers for maintenance and signaling to project managers. Each area offers an opportun
to work. They also consist oi HR (human resources), IT (information technology), and finance and customer servic
Network Rail needs to employ and keep capable engineers in order to get the work done. Presently, its engineers a
doing some oi the most stimulating projects in Europe. The projects include HS2, which is the new super spted rail li
between the north and south Britain, and the project of London Crossrail. Some oi the biggest and busiest rail statio
are being upgraded, like, London King's Cross and Birmingham New Street. The main focus of the HR of Network Rail
to recruit various personnel. This not only deepens the culture of business but it also makes sure that it can reach eve
talent. It offers training for every applicant, whether he is a school drop-out or a graduate, whether male or female,
continued flow of appropriate talent is ensured to keep its long term project going. The company abo gives ma
opportunities to its workers to receive recognized qualifications, such as an exclusive programme in post graduatio
sponsoring the Master's Degree in project management and trainee.
Answer the following question.
Q1.
What were the initial problems that Network Rail of Britain face? (Hint: It has to look after the 20,000
mile long track and 40,000 bridges and tunnels. Trains were running late, the costs were too high and
there was shortage of assets in both the people and machinery)
Q2. What is the new super speed rail link between the north and south Britain called? (Hint: HS2)
CASE STUDY (20
Marks)
The bulbs manufactured by a company gave a mean life of 3000 hours with standard deviation of 400 hours. If a bulb
selected at random, what is the probability it will have a mean life less than 2000 hours?
Answer the following question.
Q1. Calculate the probability.
Q2. In what situation does one need probability theory?
Q3. Define the concept of sample space, sample points and events in context of probability theory.
Q4. What is the difference between objective and subjective probability?
Print Question with PDF
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