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Examination Paper of Enterprise Resource Planning

IIBM Institute of Business Management

 This section consists of multiple choices and Short Notes type questions.

 Answer all the questions.

 Part one questions carry 1 mark each & Part two questions carry 5 marks each.

IIBM Institute of Business Management

SubjectCode-B102Examination Paper

Enterprise Resource Planning

MM.100

Section A: Objective Type & Short Questions (30 marks)

Part one:

Multiple choice:

1. Which of the following describes an ERP system? (1)

a. ERP systems provide a foundation for collaboration between departments

b. ERP systems enable people in different business areas to communicate

c. ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization’s performance.

2. The responsibilities of the office manager in a firm that produces electronics spares is: (1)

a. Everything in the office runs efficiently

b. Furniture and other equipment in the office is adequate

c. Processing all the incoming official mail and responding to some

d. All of the above

d. All of the above

3. Physiological Barriers of listening are:

(1)

a. Hearing impairment

b. Physical conditions

c. Prejudices

d. All of the above

4. What is the main function of Business Communication: (1)

a. Sincerity

b. Positive language

c. Persuasion

d. Ethical standard

IIBM Institute of Business Management

Examination Paper of Enterprise Resource Planning

END OF SECTION A

 This section consists of Caselets.

 Answer all the questions.

 Each Caselet carries 20marks.

 Detailed information should form the part of your answer (Word limit 150 to 200 words).

5. Which presentation tend to make you speak more quickly the unusual: (1)

a. Electronic

b. Oral

c. Both „a‟ and”b”

d. None of the above

6. Labov’s Storytelling Model based on: (1)

a. Communication through speech

b. Language learning

c. Group Discussions

d. None of the above

7. Diagonal Communication is basically the: (1)

a. Communication across boundaries

b. Communication between the CEO and the managers

c. Communication through body language

d. Communication within a department

8. Direct Eye contact of more than 10 seconds can create: (1)

a. Discomfort &Anxiety

b. Emotional relationship between listeners and speakers

c. Excitement

d. None of the above

9. How to make Oral Communication Effective? (1)

a. By Clarity

b. By Brevity

c. By Right words

d. All of the above

10. Encoding means: (1)

a. Transmission

b. Perception

c. Ideation

d. None of the above

Part Two:

1. Define ERP? (5)

2. What are ERP packages? (5)

3. What are the reasons for the explosive growth of the ERP market? (5)

4. What is Business Integration and how do the ERP systems achieve it? (5)

Section B: Caselets (40 marks)

IIBM Institute of Business Management

Examination Paper of Enterprise Resource Planning

Caselet1

With eight plants globally running from a single ERP instance on a server in Zeeland, Michigan, the IT team faced the challenges of scaling their systems to support the global growth fueling their company’s expansion. Running IQMS’ manufacturing ERP system delivered via Hosted Managed Services (HMS) provides Ventura Manufacturing the most economical system architecture for greater scalability and efficiency as well as to attain disaster recovery goals.

Ventura is an award-winning semi-automated assembly and production company that serves the automotive, office furniture, education seating, and molding and assembly of optical silicone industries globally. Headquartered in Zeeland, Michigan, the company has multiple plants in Zeeland in addition to plants in Budaörs, Hungary, Saltillo, Mexico and Shanghai, China.

As demand for Ventura’s services grew and the company began attracting customers worldwide, it was apparent the dependency on a single ERP system on-premise in Zeeland, Michigan was becoming an impediment to faster growth. “Relying on a single system to manage our global plants was proving to be a huge scale challenge,” said Joel Boyles, IT Team Lead at Ventura Manufacturing.

Ventura’s customer base is globally-based and to serve them as responsively and effectively as possible, Ventura made the decision to open new production plants in Hungary and Shanghai, China.

With eight plants globally running from a single ERP instance on a server in Zeeland, Michigan, the IT team faced the challenges of scaling their systems to support the global growth fueling their company’s expansion. The IT Teams at Ventura prides itself on offering live support to any plant, anywhere in the world that needs help, anytime. “When we just had the plants in Mexico and Hungary, our existing staff could scale to support the calls coming from plants for help with their IT systems and take care of ERP-related tasks,” Joel said. When the Shanghai, China facility went online, Ventura was reaching the limits of scale and speed with their IT teams and the system running on-premise in Zeeland.

As demands increased on the system, so did concerns over Availability and Disaster Recovery Objectives the IT Team had defined. Two metrics that are of specific interest to Ventura’s IT team are the Recovery Time Objective (RTO) and Recovery Point Objective (RPO). IT defined the RTO goal as 8 hours and the RPO as 15 minutes, achievable on a 24/7 basis. To accomplish these goals, Ventura would need to create an entirely new system platform that could scale more efficiently with their growing business. The new platform would also need to increase the speed of system updates, which had been a problematic area in the past for the single system to complete.

Joel Boyles, IT Team Lead, says the challenges of scalability and disaster recovery are what drove the urgency for Ventura to decide that Hosted Managed Services (HMS) from IQMS was the best possible solution. “Plant system updates including MRP were taking at least 2 hours

IIBM Institute of Business Management

Examination Paper of Enterprise Resource Planning

per plant, which translated into our IT teams having 24/7 shifts in our Zeeland-based IT offices,” Joel said. “Clearly we had to redefine our system architecture for greater scalability and speed.”

Ventura chose IQMS’ Enterprise IQ delivered via Hosted Managed Services (HMS) because it was the most economical and fastest option for solving the system performance challenges and attaining the disaster recovery goals the company has. Under the IQMS HMS purchase option, software licenses are owned in perpetuity by Ventura and hardware and platform software is provided by the IQMS data center. IQMS is managing the Ventura systems today in a secure data center environment. Ventura’s IT team can gain access to key system metrics and key performance indicators anytime via any browser-enabled laptop, tablet or smart phone.

Questions

1. How Ventura Defined A Global Roadmap To Greater Speed And Reliability? ( 20)

Caselet 2

Enterprise resource planning (ERP) is business management software—usually a suite of integrated applications—that a company can use to store and manage data from every stage of business, including:

•Product planning, cost and development

•Manufacturing

•Marketing and sales

•Inventory management

•Shipping and payment

Functions of ERP

• ERP provides an integrated real-time view of core business processes, using common databases maintained by a database management system. ERP systems track business resources—

 cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll.

• The applications that make up the system share data across the various departments (manufacturing, purchasing, sales, accounting, etc.) that entered the data.

• ERP facilitates information flow between all business functions,

ERP Implementation

Success

Company Background

 Cadbury is a British multinational confectionery company owned by Mondelēz International.

 It is the second largest confectionery brand in the world after Wrigley's.

 Founder: John Cadbury

 Founded in: 1824, B Currently, Cadbury India operates in four categories viz. Chocolate Confectionery, Milk Food Drinks, Candy and Gum category. In the Chocolate

IIBM Institute of Business Management

Examination Paper of Enterprise Resource Planning

Confectionery business, Cadbury has maintained its undisputed leadership over the years.

ERP Implementation

Cadbury turns out, in recent years, Kraft implemented SAP ERP 6.0 (System Analysis and Program Development) in what SAP called one of its largest global ERP implementations. Kraft credited ERP with reducing operational costs. 11,000 employees were sending data to the company's SAP solution and it was linked to 1,750 applications by 2008. That same year, Kraft aslo added SAP's master data management solution, Net Weaver, with an eye toward integrating legacy systems.

• Cadbury was left with a glut of chocolate products at the start of the year, after the installation of a new SAP-based enterprise resource planning (ERP) system led to an excess of chocolate bars building up at the end of 2005.

• The new U.K. computer system is part of a five-year IT transformation project, called "Probe", aimed at integrating the Cadbury Schweppes' supply chain, purchasing, manufacturing, distribution, sales and marketing systems on a global, SAP-based

ERP platform

• Cadbury Schweppes is aiming for an ultimate savings from the Probe project, but its implementation has been far from smooth. The project was beset by problems and delays when it was first introduced in Australia in 2002.

Benefits of ERP

• Cadbury was on a fast paced growth and could not continue with the existing systems and the pace was too slow due to added inefficiencies. ERP added efficiency and guided the led all the issues fast paced growth.

• The implementation of ERP brought in a new way of warehouse management system and brought in structure to branch offices and the depots.

• While implementing the ERP systems, the company has built it upon the past strengths of the company thereby not losing out on its competitive

• The initial implementation took time and then the successive implementations took lesser time and cost and there is a huge advantage in saving cost while in the implementation phase itself.

• The reaction from competition does not matter in this because this is not a change that was advertised to the market. This is an internal process restructuring and was a welcome change within the company which badly needed the change.

• The company also has built in a robust regular feedback system to monitor the changes and check if they go according to the initial plan. The entire implementation is cross functional and hence it is important that there is a high increase in the efficiency. The ERP vendor was also selected from among the best in class vendors which helped the process occur in a streamlined fashion and avoided any possible chances of hiccups during the initial

implementation phase.

The system has also been deployed up to the vendors. They have a portal called vendor connect

IIBM Institute of Business Management

Examination Paper of Enterprise Resource Planning

 This section consists of Applied Theory Questions.

 Answer all the questions.

 Each question carries 15marks.

 Detailed information should form the part of your answer (Word limit 200 to 250 words).

END OF SECTION C

END OF SECTION B

where they can see their inventory movement and make plans accordingly. Hence the restructuring happens not only internally but also across to the supplier which will add on to the benefits that are accrued.

It was considered at low cost and high result implementation which by itself highlights the success and the benefits.

Questions

1. Why did the Big Bang approach fail for The Hershey Company ? (20)

Section C: Applied Theory (30 marks)

1. What is the difference between ERP and CRM software? (15)

2. What are some of the risks associated with ERP software? (15)

S-2-010619


Examination Paper of Production Management

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IIBM Institute of Business Management

IIBM Institute of Business Management

Examination Paper MM.100

Product Design & Development

Section A: Objective Type & Short Questions (30 Marks)

 This section consists of Multiple Choice & Short Answer type questions.

 Answer all the questions.

 Part One carries 1 mark each & Part Two carries 5 marks each.

Part One:

Multiple Choices:

1. The concept of a contract book is detailed by

a. Wheelwright

b. Clark

c. Both (a) & (b)

d. None of the above

2. BOM stands for Bill of Materials.(T/F)

3. Concept screening is based on a method developed by the late Stuart Pugh in the 1980s and is often

called ______________

4. _____________ is used when increased resolution will better differentiate among company concepts.

5. ________________are the first products produced by the entire production process.

6. The first commercial free-form fabrication system was introduced by 3D Systems.

a. 1984

b. 1986

c. 1964

d. 1948

7. Concepts are turned over the customer, client, or some other external entity for selection is called

a. Intuition

b. Pros and Cons

c. External decision

d. Decision materials

8. A Russian problem-solving methodology called TRIZ began to be disseminated in Europe and in the

United States in the

a. 1998

b. 1997

c. 1976

d. 1990

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9. Functional elements of a Product Architecture are ___________& _____________

10. ______________ is a key determinant of the economic success of a product.

Part Two:

1. What is “Control Drawings”.

2. Write short note on “Resource Allocation”.

3. Write short note on “Product Variety”.

4. What is “Project Risk Plan”

Section B: Caselets (40 marks)

 This section consists of Caselets.

 Answer all the questions.

 Each caselet carries 20 marks.

 Detailed information should form the part of your answer (Word limit 200 to 250 words).

Caselet 1

New Product Development At Smart India Ltd.

Ajay Kumar, the Vice-President, (Sales) of a leading Delhi based bicycle manufacturer of the country

called SMART LTD., was wondering at the increase in the quantum of Traffic on roads during the last 10

years, while glancing outside his office window. But not much had changed in his company in th23e year

2001. His company‟s market share was dwindling since the last 10 years, though the profits and sales

were showing an increasing trend. The threat of cheap imports was also knocking at the doors. The

competitors were using marketing strategies to the hilt in order to get larger chunk of market share. The

things were not showing improving trend despite the continuous efforts by the company. SMART LTD.

was equally poised with RUSH LTD. in respect of market share just 10 years back. Now the ground

realties were very much adverse to SMART LTD.. While RUSH LTD. was having a market share of

about 45 per cent, SMART LTD. lagged behind with only about half i.e. 23 percent closely followed by

CLIMB LTD. with 20 per cent. The rapid erosion in the market share of SMART LTD. was of concern to

Ajay Kumar, who was trying to find out ways to stop the downfall. The problem of losing market share

had become more prominent keeping in view that the bicycle business was a volume led business to an

extent. To make the matters worse, the credit rating agency had downgraded the debt instrument issued by

the company in view of a possible feud between the family members of the promoter and the majority

share holders.

An important factor in the bicycle market, which had recently gained importance, was the increasing

demand for different types of bicycles among youth, particularly those of the sports variety. Unlike in the

END OF SECTION A

Examination Paper of Production Management

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IIBM Institute of Business Management

past, improved technology had led to newer varieties of bicycle ranging from the very basic to the 21 gear

models. Such value added products also provide better profit margins. Also, some manufacturers had

started rolling out products provide better profit margins. Also, some manufacturers had started rolling

out products that were not strictly bicycles but had similar technological inputs. These included exercise

bicycles popularly found in the clubs and gymnasiums. At the plant level, the top post was that of the

Joint President and was held by one of the family members. Most of the decisions were subject to the gut

feel of the Joint President.

Though perceived as „a poor man‟s product‟, the scenario was changing of late. Earlier the product was

positioned using only one plank i.e., cost effective transport utility vehicle. Now the market was being

segmented multidimensionally by all the players. Age, benefit, income, occasions etc. were the added

criteria. SMART LTD. had come up with bikes for kids, city bikes, mountain bikes and classics. This

reflected the changing needs of buyers as well. CLIMB LTD. had segmented market on the basis of

usage, road bikes, mountain bikes and tandems. SMART LTD. had also jumped to the bandwagon

recently and had introduced bikes in ladies, kids, adventure and health segments. The trend was to

increasingly use the platform of health, fun, sports etc., to increase the penetration into the market. Once

the leader in the bicycle industry had 35 models in the market with about eight colour variants for each.

The competitor RUSH LTD. had about 45 models in the market with more colour variants.

The financial stakes of introducing of a new product in the bicycle industry ranged from Rs 45000 to

a couple of lakhs. The manufacturing process of bicycle was composed of many sub-assemblies. The

synergic use of these sub-assemblies helped in reaping economies of scale. To remain to the competition,

it was imperative to introduce innovative products that could meet the differentiated needs in a better

fashion. Ajay Kumar, the Vice President (Sales) had seen a bike in a foreign magazine and had sent the

picture of the same 6 months back to design and development department. The feasibility report was still

awaited from the design and development department. He appraised the Vice-President (Production)

regarding the issue but the things still had to be sorted out. Ghanshyam, the HOD(Sales Department) had

visited Taiwan and brought designs of four bicycles which could be manufactured by the company. But

his sales division suggested that those bikes would be out of reach for the poor, therefor, the idea could

not be taken up. He was very enthusiastic over a project to launch a new bike for fun loving people. After

detailed deliberations with the production and design development department for about 8 months, the

proposal was sent to the top management for approval. He was sad, as the file was pending for about 2

months with his boss. While Ajay Kumar was pondering over the issues, his colleague from the finance

department entered into the room and said, “I was watching a movie on HBO last night, I saw a very

different kind of bike in it. Did you view it?” Ajay Kumar replied in negative and wondered what could

be the right approach for product development. He was also concerned with the time involved in the

process of development of new products.

Ajay while passing by the market simply gazed at the bicycle showroom on his way and appreciated

the speed at which the competitors were able to come up with various colour variants. Recently, Ajay

Kumar also discussed with the Vice-President (Production) regarding the experimentation with some new

colours. The officer agreed with his new proposal and assured that the same shall be forwarded to the top

management for a final decision. Ajay kumar prepared himself to wait for a long time as his experience

curve suggested. One of the only solacing fact for Ajay Kumar was the success of the bike „football‟

which they launched on the eve of soccer world cup. The bike was an instant success. A friend of Ajay

Kumar, who worked with him till last year, called upon him. He remembered how enthusiastically he was

explaining his new challenging job. He was very happy about the confidence the management had put in

him. He was also being sent abroad on training by his new employers. The sales department had

subjectively come up with the multdimensional mapping of the three major players on two relevant

attributes.

The company planned to come up with a new campaign focusing upon the environment friendliness

of bicycle over motor bikes that use fossil fuels. The government also promised to aid the concern in this

effort. One of the main strengths of SMART LTD. was its undisputed leadership in the rural areas. The

company did not intend to lose it. His main rival was also closing in for the rural market. SMART LTD.

Examination Paper of Production Management

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IIBM Institute of Business Management

had initiated a restructuring exercise in 1999-2000, whereby, three new wholly owned subsidiaries were

created, each being named after the respective cycle manufacturing locations, namely, SMART LTD.

(Delhi), SMART LTD. (Gujarat) and SMART LTD. (Andhra Pradesh). Although the originally stated

intention of setting up these subsidiaries was to treat them as profit centers, current developments indicate

the likelihood of distribution of assets and liabilities into these companies.

Ajay Kumar was quite confident of the quality of the bicycles manufactured as the steel used for the

sale was produced by one of its own unit. The firm had also bagged an international award for its quality

standards. The sales figures had gone up from 250 crores in the year 1995 to 350 crores in the year 1998.

The inflow of foreign exchange showed a steady increase from 100 to 120 during the same period.

SMART LTD. was exporting bikes to more than 35 countries.

Questions:

1. How new product development process be improved at SMART LTD?

2. What strategies should be used by SMART LTD. to increase its market share.

Caselet 2

Swastik Cycles Limited

Swastik Cycles Limited was a key manufacturer of a wide variety of cycles. Its products were available

almost all over the country and were also exported. It was the second largest bicycles selling organisation

followed by Star Cycles. The total turnover of the company was Rs 400 crores during the year 1999-2000

and its market share in the year 2000-2001 was about 24%, whereas Star Cycle had captured about 46%

of the total market in the same year, rest of the market was shared by all other brands. The company had

classified its entire products into.

1. Utility segment: popularly called as the standard cycles, widely used by milkmen, hawkers, and other

lower income group people.

2. Fancy cycles: multi coloured bicycles with modern features like gear changing, stylish handle, slim

frame etc., used by kids, teenagers and sportsmen.

3. Health segment: health maintaining products i.e., walker, cycle etc., for all age group had been put

under this categorys.

The company had its strength in the utility segment and was accepted as the market leader, whereas in

other segments, it had yet to prove itself. In other segments i.e., fancy cycle segment, health segment the

Star Cycle was far ahead. The company was striving to fight the stiff competition from domestic players.

It also anticipated the competition from Chinese players who were expected to enter the Indian market

with low cost products. On account of heavy import duties levied by the government in the budget of

2001-2002, the chances of their invading the domestic market were, however, substantially minimized.

Now, the company had confined itself to win over the domestic players in these segments. The major

issue for a company was that despite their presence in the fancy cycles the segment for last 10 years they

were not able to attract the target market and the sales were lagging behind. The immediate requirement

was to push the sales of these two segments.

The company had been trying to push sales through their dealers network all over the country which

was the only intermediatory between the company and the customers. In order to fresh the desired sales

company had the policy of offering monetary and non-monetary incentives in the form of rebates on

target lifting.

In addition to it, the company also offered incentives like foreign trips to Bangkok etc. and free passes

of mega events. The company also went for some other sales promotion activities the like point of

Examination Paper of Production Management

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IIBM Institute of Business Management

purchase (POP), joint promotion schemes (JPS) with dealers, in which the dealers offered gifts on every

purchase to their customers and the cost incurred was born jointly by the company and the dealer

concerned. Cycle races organised by schools and educational institutes were other promotional measures

adopted by the company.

The company had invested marginally in advertising. They ran the show through print media and the

advertisement on the electronic media was very low. Decision making regarding promotional activities

was centralized with the corporate office, whereas, other decisions regarding sales, R&D and production

could be taken by the respective units. The field force comprising of sales executives and field officers

who were in constant touch with the dealers and the customers for getting their feedbacks regarding sales

promotion strategies, used to send the feedbacks to the corporate office for further processing and

decision making. This consumed time and little was left with the particular unit to decide.

The changing trends in the markets gave enough scope to make the bicycle popular amongst the elite

class in the form of health maintaining products, pollution free vehicles etc. Though the company was

making efforts to tap this newly emerging customer group by offering them health maintaining cycles,

stylish racing cycles, yet it was a hard task for the company because it had not made any strategy to reach

the customers directly to bring about awareness of the products. To improve its market share and

maximize sales, a lot was required to be done by the company to devise the marketing strategies if it was

to cope up with the changed market scenario and the strategies adopted by its competitors.

Questions:

1. Discuss key problem faced by Swastik Cycles?

2. Design an appropriate marketing strategy comprising of all the essentials to overcome this problem.

Section C: Applied Theory (30 marks)

 This section consists of Long Questions.

 Answer all the questions.

 Each question carries 15 marks.

 Detailed information should form the part of your answer (Word limit 150 to 200 words).

1. Many product development teams separate the “looks like” prototype from the “works like”

prototype. They do this because integrating both function and from is difficult in the early phase of

development. What are the strengths and weaknesses of this approach? For what types of products

might this approach be dangerous?

2. The argument for the motorcycle architecture is that it allows for a lighter motorcycle than the more

modular alternative. What are the other advantages and disadvantages? Which approach is likely to

cost less to manufacture?

END OF SECTION B

END OF SECTION C

Examination Paper of Production Management

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IIBM Institute of Business Management

Examination Paper MM.100

Quantitative Techniques

Section A: Objective Type & Short Questions (30 Marks)

 This section consists of Multiple Choice questions & Short Answer type questions.

 Answer all the questions.

 Part One carries 0.5 mark each & Part Two carries 5 marks each.

Part One:

Multiple Choices:

1. The value of 3n+4 - 6.3n+1 is

a. 27.3n+1

b. 21.3n-1

c. 21.3n+1

d. 27.3n-1

e. 21.3-n-1

2. The value of x which satisfies the question x/2-x/4=x-9 is

a. 12

b. 14

c. 16

d. 18

e. 20

3. The sum of 5ax-7by+cz and ax+2by-cz is

a. 6ax+5by

b. 6ax-5by

c. 6ax+5by-2cz

d. 6ax-5by-cz

e. 6ax-5by+2cz.

4. The product of 3x-5 and 2x+7 is

a. 6x2-11x-35

b. 6x2-11x+35

c. 6x2+11x-35

d. 6x2 +10x-35

e. 6x2+11x+35

5. The 37th term in the series -2.8, 0, 2.8,…. Is

a. 98

b. 89

c. 87

d. 78

e. 68

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6. The sum of the series 14, 64, 114, … to 20 terms is

a. 7890

b. 8970

c. 9780

d. 10820

e. 10920

7. The last term in the series 2, 4, 8, … to 9 terms is

a. 612

b. 512

c. 412

d. 312

e. 212

8. If an unbiased coin is tossed 3 times then the probability that at least one head occurs is

a. 0.875

b. 0.5

c. 0.375

d. 0.125

e. 0.1.

9. Again in continuation with the above question the probability that 3 heads result is

a. 0.100

b. 0.125

c. 0.250

d. 0.500

e. 0.875

10. The line y=5-10x cuts the y axis at_________ and has slope________

a. (0,10), -5

b. (0,-10), 5

c. (0,5), -10

d. (0,-5), 10

e. (0,5), 10

11. If y=F(x) is the equation of a line then the slope at (5,2) is given by

a. F‟(2)

b. F‟(5)

c. F(2)

d. F(5)

e. None of the above

12. Slope of the line passing through the points (4,4) and (5,5) is

a. 1

b. 9

c. 1/9

d. 20

e. 1/20

13. An „Ogive‟ is

a. A graph of ungrouped data

Examination Paper of Production Management

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b. A graph of grouped data

c. A graph of cumulative frequencies

d. A graph of ranges of fractiles

e. A graph with rectangles as opposed to a line graph.

14. If p=3x4 + 9xy + y3 then ∂p/∂y is given by

a. 12x3+9x

b. 12x3+9x+3y2

c. 9x+3y2

d. 9y+3y3

e. 12x3+9y+3y2

15. For a function f(x), f‟(x)=0 at x=a then „a‟ is a point of minima if

a. F(a)<0

b. F(a)=0

c. F‟‟(a)=0

d. F‟‟(a)< 0

e. F‟‟(a)>0

16. The function 2x2 + 3x +2 has a

a. Maximum value at x = - 3/4

b. Minimum value at x = - 2

c. Maximum value at x = -3/2

d. Minimum value at x = -3/4

e. The equation has no maxima and minima.

17. The probability of getting exactly 3 heads in four tosses of a fair coin is

a. 1/2

b. 1/4

c. 1/8

d. 1/10

e. 1/16

18. In multiple regression, the number of normal equations will be

a. Two

b. Three

c. One

d. More than three

e. More than or equal to three

19. The index of industrial production is an example of

a. Price index

b. Value index

c. Quality index

d. Relative index

e. Industrial production index

20. As the sample size is increased, the standard error of the mean would

a. Increase

b. Decrease

c. Remain unchanged

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d. May or may not increase

e. The value of sample mean would be lot closer of population mean

Part Two:

1. What do you understand by „Infeasibility‟ of the solution?

2. Write about „Big – M‟ method for minimization.

3. Write about the „Classical Economic Order Quantity (EOQ) models.

4. Write a short note on „Interfering Float‟.

Section B: Practical Problems (40 marks)

 This section consists of Practical Problems.

 Answer all the questions.

 Each Practical Problems carries 20 marks.

1. A car retailer thinks that a 40,000 mile claim for tire life by the manufacturer is too high. She

carefully records the mileage obtained from a sample of 64 such tires. The mean turns out to be

38,500 miles. The standard deviation of the life of all tires of this type has previously been

calculated by the manufacturer to be 7,600 miles. Assuming that the mileage is normally

distributed, determine the largest significance level at which we should accept the manufacturer‟s

mileage claim, that is, at which we would not conclude the mileage is significantly less than

40,000 miles.

2. Consider the following data:

Output Total Cost

(in lakhs of units) (in lakhs of rupees)

5 140

7 155

9 170

11 180

14 200

17 230

20 240

22 260

24 275

28 310

Identify the fixed and variable cost components using the least squares method.

END OF SECTION A

Examination Paper of Production Management

10

IIBM Institute of Business Management

Section C: Applied Theory (30 marks)

 This section consists of Long Questions.

 Answer all the questions.

 Each question carries 15 marks.

 Detailed information should form the part of your answer (Word limit 150 to 200 words).

1. In a recent survey, senior company executives in five metros has ranked two former finance ministers

Mr. Manmohan Singh and Mr. P. Chindambaram as first and second and the present finance minister

Mr. Yashwant Sinha in third position as regarding their popularity.In this, an example of sampling

survey? Discuss about necessity of sampling and the different methods of sampling?

2. “Index numbers are an indispensible tool in day to day life. Comment. Also, explain with examples

how index numbers provide a summary measurement of movements of a large number of economic

variables. Is there a possibility that, their method of computation could give a distorted picture of

reality?

S-2-300813

END OF SECTION B

END OF SECTION C

Examination Paper of Financial Management

IIBM Institute of Business Management

IIBM Institute of Business Management

Subject Code-B-103

Examination Paper Financial Management

MM.100

Section A: Objective Type & Short Questions (30 marks)

Part one:

Multiple choice:

I.Investment is the… (1)

a) Net additions made to the nation’s capital stocks

b) Person’s commitment to buy a flat or house

c) Employment of funds on assets to earn returns

d) Employment of funds on goods and services that are used in production process

II. Financial Management is mainly concerned with... (1)

a) All aspects of acquiring and utilizing financial resources for firms activities

b) Arrangement of funds

c) Efficient Management of every business

d) Profit maximization

III. The Primary goal of the financial management is….. (1)

a. To maximize the return

b. To minimize the risk

c. To maximize the wealth of owners

d. To maximize profit

IV. In his traditional role the finance Manager is responsible for (1)

a. Proper utilization of funds

b. Arrangement of financial resources

c. Acquiring capital assets of the organization

d. Efficient management of capital

 This section consists of multiple choices and Short Notes type questions.

 Answer all the questions.

 Part one questions carry 1 mark each & Part two questions carry 5 marks each.

Examination Paper of Financial Management

IIBM Institute of Business Management

V.Market Value of the shares are decided by

(1)

a. The respective companies

b. The investment market

c. The government

d. Shareholders

VI. The only feasible purpose of financial management is (1) a. Wealth maximization b. Sales maximization c. Profit maximization d. Assets maximization

VII. Financial management process deals with (1)

a. Investments

b. Financing decisions

c. Both a and b

d. None of the above

VIII. Agency cost consists of

(1)

a. Binding

b. Monitoring

c. Opportunity and structure cost

d. All of the above

IX. Finance Function comprises

(1)

a. Safe custody of funds only

b. Expenditure of funds only

c. Procurement of finance only

d. Procurement & effective use of funds

X.Financial management mainly focuses on (1)

a. Efficient management of every business

b. Brand dimension

c. Arrangement of funds

d. All elements of acquiring and using means of financial resources for financial activities

Part Two:

1. What Is The Financial Management Reform? (5)

2. Why Was The FMR Introduced? (5)

3. What Changes Will The FMR Introduce? (5)

4. What Is Financial Management Information System (FMIS)? (5)

END OF SECTION A

Examination Paper of Financial Management

IIBM Institute of Business Management

Section B: Caselets (40 marks)

Caselet 1

Your employer, a mid-sized human resources management company, is considering expansion into related fields, including the acquisition of Temp Force Company, an employment agency that supplies word processor operators and computer programmers to businesses with temporary heavy workloads. Your employer is also considering the purchase of a bigger staff & McDonald (B&M), a privately held company owned by two friends, each with 5 million shares of stock. B&M currently has free cash flow of $24 million, which is expected to grow at a constant rate of 5%. B&M’s financial statements report marketable securities of $100 million, debt of $200 million, and preferred stock of $50 million. B&M’s weighted average cost of capital (WACC) is 11%. Answer the following questions

Questions

1. Describe briefly the legal rights and privileges of common stockholders. (20)

Caselet 2

Casino is a large electrical construction company having a turnover of Rs.100 crores per annum. Since a few years the company has not been doing well in terms of profits. In order to find out the reason, a group of independent auditors were deployed to examine the operations of the company. The item they felt that needed closer attention was the budget control of new construction work. The audit showed that most electrical designs for new construction were carried out at the headquarters of the company by a project manager. In preparing a budget for a new project, he checked the expenses for similar jobs in the past, then simply multiplied them by various factors. The auditors found that during the past two years, most budgets were greatly overestimated. Incidentally, it was about two years ago that the project manager was given the primary responsibility for budgeting. In this role, he would submit his budget to the Expenditure Control Committee, consisting of higher-level managers who had only a limited interest in budgeting. It was to this committee that the project manager submitted requests for additional money whenever needed. Most of the requests were approved.

The chief auditor felt that the project team tended to "expand" the time needed to complete the task whenever the members thought the budget made it possible. In other words, they "adjusted" their productivity to match the money allocated to the project.

The auditors noted that other contractors could do similar jobs for 20% less money. They concluded that a new control procedure was needed.

 This section consists of Caselets.

 Answer all the questions.

 Each Caselet carries 20marks.

 Detailed information should form the part of your answer (Word limit 150 to 200 words).

Examination Paper of Financial Management

IIBM Institute of Business Management

Questions

1. What do you think of the budgeting process? (10)

2. What kind of control procedure should the auditors recommend? (10)

Section C: Applied Theory (30 marks)

1. Differentiate Between the Financial Management and Financial Accounting? (15)

2. Explain Briefly The Limitations of Financial Ratios? (15)

S-2-010619

 This section consists of Applied Theory Questions.

 Answer all the questions.

 Each question carries 15marks.

 Detailed information should form the part of your answer (Word limit 200 to 250 words).

END OF SECTION C

END OF SECTION B

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