Thursday 14 December 2017

BUSINESS ETHICS - IIBMS EXAM ALL ANSWER SHEETS PROVIDED MOB OR WHATSAPP 91 9924764558


IIBMS EXAM ANSWER SHEETS PROVIDED. IIBMS MBA EMBA BMS DMS EXAM ANSWERS PROVIDED.  DR. PRASANTH MBA PH.D. DME MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com


BUSINESS ETHICS

Note:  Section [I] is compulsory.
             Sections [II] solve any six questions.
Section I
CASE STUDY:
 No Minor Offence
Census data reveals high level of under – age marriages
  Census statics are generally full of surprises. But this one is startling:  6.4 million Indians under the age of 18 are already married. That’s not all. As many as 1.3 lakh girls under 18 are widowed and another 56,000 are divorced or separated. The legal marriageable age for women is 18, for men 21. A century and a half after Ishwarchandra Vidyasagar’s crusade against child marriage, the practice persists. Obviously, the Child Marriage Restraint Act, 1929, exists only on paper and has not been able to deter parents from marrying off under –aged sons and daughters. The incidence is understandably higher in rural areas, but not low as expected in the cities. It’s more common in the BIMARU states, with Rajasthan leading the way ironically, the Act renders all under-age marriages illegal but not void, which means that an illegally married couple can stay married. It is, therefore, violated with impunity and hardly anyone is ever hauled up. Despite the fact that child marriage is a criminal offence, action is rarely taken by the police. Even civil society remains a passive spectator. There’s not enough penalty-a fine of Rs.1, 000 and imprisonment up to three shows that the state does not view the crime seriously.
  The practice is linked to the curse of dowry. “Chhota Chhora dhhej kam mangta” (the younger the groom, the smaller the dowry demand) justifies many such alliances. The grimmest part of the scenario is the physical havoc that early marriage wreaks upon girls who are too young to bear the burden of maternal and child mortality. There is also the belief that a daughters’ marriage is a scared obligation that parents must fulfill at the earliest. A new legislation, Prevention of Child marriages Bill, 2004, to replace the loophole-ridden 1929 Act is awaiting parliament’s approval. But legislation alone is not enough. Compulsory registration of marriages is one way of tackling the problem. Creating awareness about the ill-effects of such marriages and mobilizing committed social workers to intervence are others. However, social workers have to often function in hostile conditions. The 1992 case of Bhanwari Devi, the Rajasthan saathin who was raped for preventing a child marriage, is chilling. In the end only education, economic security and increasing empowerment of women can eliminate the problem.
Questions
1. Discuss ethically the drawbacks you find in the under-age marriages?

2. How does the increasing empowerment of women help eliminate problems if this type?

BUSINESS LAW




Attempt any 10 Questions

1.       How are right of lien and stoppage-in-transit affected by sub-sale or pledge by the buyer?
2.       Discuss the rule regarding duration of transit. When does it come of an end?
3.       Comment on the statement,”Delivery does not amount to acceptance of goods”?
4.       State the exceptions to the rule that no one can convey a better title than what he has.
5.        When are the goods said to be unascertained?  What are the rules as to the transfer of property in the unascertained goods to the buyer?
6.       Discuss the implied condition relating to sale by sample?
7.       Discuss the doctrine of caveat emptor and state its exceptions.
8.       What is the effect of perishing of goods on the contract of sale?
9.       Explain the various methods of creating agency?
10.   Pledge can be created only of movable property. Comment.
11.   Discuss the position of guarantee in respect of loans to a minor.
12.   Does the release by the creditor of one of the sureties discharge the others?
13.   Explain the provisions relating to appointment of directors in Producer Company.
14.   Two separate company wish to amalgamate. State the steps which they must take for this purpose.
15.   Does the failure of inspector to submit his or her report in time amount to an end to investigation?
16.   A, the secretary of the company is also a minority shareholder. He is removed from the post of secretary. He brings complaint on the ground of oppression? Advise
17.   A single member of a company wishes to challenge the decisions of the majority. Can he succeed?
18.   What new provisions have been made for the protection of interests of debenture holders?
19.    Write a short note on Consumer Protection Councils.
20.   Describe the powers of SEBI relating to the working of the depository system.

E-BUSINESS
Attempt any Eight questions

1.       What is the need of internet security? What are the various steps of securing different types of data in e-transaction?

2.       What is e-banking? What are the importance and limitations of e-banking?

3.       Write short note on E-business Opportunities.

4.       Explain Customer oriented trends which drives E-business

5.       Explain the concept of E- payment cards with their advantages and disadvantages.

6.       Provide the operational framework of traditional and E - business applications in commercial banks.

7.       Critically examine the various challenges faced by e-Business.

8.       Differentiate between e-markets and traditional markets.

9.       Describe the implications of the web for managing a small e-business especially for
small and medium entrepreneurs.

10.   Explain the required business standards and protocols for e-business solutions.
11.   What is e-commerce? Discuss B2B2C and C2B2C model giving proper examples.


INFORMATION TECHNOLOGY MANAGEMENT

CASE – 1   Dartmouth College Goes Wireless

Dartmouth College, one of the oldest in the United States (founded in 1769), was one of the first to embrace the wireless revolution. Operating and maintaining a campuswide information system with wires is difficult, since there are 161 buildings with more than 1,000 rooms on campus. In 2000, the college introduced a campuswide wireless network that includes more than 500 Wi-Fi (wireless fidelity) systems. By the end of 2002, the entire campus became a fully wireless, always-connected community—a microcosm that provides a peek at what neighborhood and organizational life may look like for the general population in just a few years.
To transform a wired campus to a wireless one requires lots of money. A computer science professor who initiated the idea at Dartmouth in 1999 decided to solicit the help of alumni working at Cisco Systems. These alumni arranged for a donation of the initial system, and Cisco then provided more equipment at a discount. (Cisco and other companies now make similar donations to many colleges and universities, writing off the difference between the retail and the discount prices for an income tax benefit.)
As a pioneer in campuswide wireless, Dartmouth has made many innovative usages of the system, some of which are the following:
·      Students are continuously developing new applications for the Wi-Fi. For example, one student has applied for a patent on a personal-security device that pinpoints the location of campus emergency services to one’s mobile device.
·      Students no longer have to remember campus phone numbers, as their mobile devices have all the numbers and can be accessed anywhere on campus.
·      Students primarily use laptop computers in the network. However, an increasing number of Internet-enabled PDAs and cell phones are used as well. The use of regular cell phones is on the decline on the campus.
·      An extensive messaging system is used by the students, who send SMSs (Short Message Services) to each other. Messages reach the recipients in a split second, any time, anywhere, as long as they are sent and received within the network’s coverage area.
·      Usage of the Wi-Fi system is not confined just to messages. Students can submit their classwork by using the network, as well as by watching streaming video and listening to Internet radio.
·      An analysis of wireless traffic on campus showed how the new network is changing and shaping campus behaviour patterns. For example, students log on in short burst, about 16 minutes at a time, probably checking their messages. They tend to plant themselves in a few favorite spots (dorms, TV room, student center, and on a shaded bench on the green) where they use their computers, and they rarely connect beyond those places.
·      Some students invented special complex wireless games that they play online.
·       One student has written a code that calculates how far away a networked PDA user is from his or her next appointment, and then automatically adjusts the PDA’s reminder alarm schedule accordingly.
·      Professors are using wireless-based teaching methods. For example, students can evaluate material presented in class and can vote online on a multiple-choice questionnaire relating to the presented material. Tabulated results are shown in seconds, promoting discussions. According to faculty, the system “makes students want to give answer,” thus significantly increasing participation.
·      Faculty and students developed a special voice-over-IP application for PDAs and iPAQs that uses live two-say voice-over-IP chat

Questions

1.                     In what ways is the Wi-Fi technology changing the life of Dartmouth students? Relate your answer to the concept of the digital society.
2.                     Some say that the wireless system will become part of the background of everybody’s life—that the mobile devices are just an afterthought. Explain.
3.                     Is the system contributing to improved learning, or just adding entertainment that may reduce the time available for studying? Debate your point of view with students who hold a different opinion.
4.                     What are the major benefits of the wireless system over the previous wireline one? Do you think wireline systems will disappear from campuses one day? (Do some research on the topic.)


ORGANIZATIONAL BEHAVIOUR

CASE: I    Pushing Paper Can Be Fun


A large city government was putting on a number of seminars for managers of various departments throughout the city. At one of these sessions the topic discussed was motivation—how to motivate public servants to do a good job. The plight of a police captain became the central focus of the discussion:
I’ve got a real problem with my officers. They come on the force as young, inexperienced rookies, and we send them out on the street, either in cars or on a beat. They seem to like the contact they have with the public, the action involved in crime prevention, and the apprehension of criminals. They also like helping people out at fires, accidents, and other emergencies.
The problem occurs when they get back to the station. They hate to do the paperwork, and because they dislike it, the job is frequently put off or done inadequately. This lack of attention hurts us later on when we get to court. We need clear, factual reports. They must be highly detailed and unambiguous. As soon as one part of a report is shown to be inadequate or incorrect, the rest of the report is suspect. Poor reporting probably causes us to lose more cases than any other factor.
I just don’t know how to motivate them to do a better job. We’re in a budget crunch, and I have absolutely no financial rewards at my disposal. In fact, we’ll probably have to lay some people off in the near future. It’s hard for me to make the job interesting and challenging because it isn’t-it’s boring, routine paperwork, and there isn’t much you can do about it.
Finally, I can’t say to them that their promotions will hinge on the excellence of their paperwork. First at all, they know it’s not true. If their performance is adequate, most are more likely to get promoted just by staying on the force a certain number of years than for some specific outstanding act. Second, they were trained to do the job they do out in the streets, not to fill out forms. All through their careers the arrests and interventions are what get noticed.
Some people have suggested a number of things, like using conviction records as a performance criterion. However, we know that’s not fair—too many other things are involved. Bad paperwork  increases the chance that you lose in court, but good paperwork doesn’t necessarily mean you’ll win. We tried setting up the team competitions based on the excellence of the reports, but the officers caught on to that pretty quickly. No one was getting any type of reward for winning the competition, and they figured why should they bust a gut when there was on payoff.
I just don’t know what to do.


Question:

1.                  What performance problems is the captain trying to correct?
2.                  Use the MARS model of individual behavior and performance to diagnose the possible causes of the unacceptable behavior.
3.                  Has the captain considered all possible solutions to the problem? If not, what else might be done?


PROFESSIONAL COMMUNICATION

CASE I- A Reply Sent to an Erring Customer

Dear Sir,
Your letter of the 23rd, with a cheque for Rs. 25,000/- on account, is to hand. We note what you say as to the difficulty you experience in collecting your outstanding accounts, but we are compelled to remark that we do not think you are treating us with the consideration we have a right to expect.
It is true that small remittances have been forwarded from time to time, but the debit balance against you has been steadily increasing during the past twelve months until it now stands at the considerable total of Rs. 85,000/-
Having regard to the many years during which you have been a customer of this house and the, generally speaking, satisfactory character of your account, we are reluctant to resort to harsh measures.
We must, however, insist that the existing balance should be cleared off by regular installments of say Rs. 10,000/- per month, the first installment to reach us by the 7th.  In the meantime you shall pay cash for all further goods; we are allowing you an extra 3% discount in lieu of credit. We shall be glad to hear from you about this arrangement, as otherwise we shall have no alternative but definitely to close your account and place the matter in other hands.
Yours truly, 
Questions:
1.         Comment on the appropriateness of the sender’s tone to a customer.
2.         Point out the old – fashioned phrases and expressions.
3.         Rewrite the reply according to the principles of effective writing in business.

PRINCIPLES AND PRACTICE OF MANAGEMENT 

CASE – 1

Aravali Hospital was built two years ago, and currently has a workforce of 215 people. The hospital is small, but because it is new, it is extremely efficient. The board has voted to increase its capacity from 60 to 180 beds. By this time next year, the hospital will over three times as large as now, in terms of both beds and personnel.

     The administrator, Maya Joshi, feels that the major problem with this proposed increase is that hospital will lose its efficiency. “I want to hire people who are just like our current team of personnel—hardworking, dedicated talented, and able to interact well with patients. If we triple the number of employees, I do not see how it will be possible to maintain our quality of patient care. We are going to lose our family atmosphere. We will be inundated with mediocrity, and we will end up being like every other institution in the local area—large and uncaring.”
    The chairman of the board is also concerned about the effect of hiring such a large number of employees. However, he believes that Joshi is over-reacting. “It cannot be that hard to find people who are like our current staff. There must be a lot of people out there who are just as good. What you need to do is develop a plan of action that will allow you to carefully screen those who will fit into your current organisational culture, and those who will not. It is not going to be as difficult as you believe. Trust me. Everything will work out just fine”.

      As a result of the chairman’s comments, Joshi had decided that the most effective way of dealing with the situation is to develop a plan of action. She intends to meet with her administrative group and determine the best way of screening incoming candidates, and then helping those who are hired to become socialised in terms of the hospital’s culture. Joshi has called a meeting for day after tomorrow. At that time, she intends to discuss her ideas, get suggestions from her people, and then formulate a plan of action.

Questions

What can Joshi and her staff do to select the type of entry-level candidates they want?
How can Joshi ensure that those who are hired come to accept the core cultural values of the hospital? What steps would you recommend?
  




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