Wednesday, 25 January 2017

ANNAMALAI MBA ASSIGNMENT ANSWER PROVIDED MOB 91 9924764558

ANNAMALAI MBA FIRST YEAR AND SECOND YEAR ASSIGNMENT ANSWER SHEETS PROVIDED.    DR. PRASANTH MBA PH.D. DME MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com

M.B.A. (INTERNATIONAL BUSINESS)
FIRST YEAR

1.1 PRINCIPLES OF MANAGEMENT
1. Choose one academic administrator and another public administrator and
conduct interview and then ask them how their job differs from that of business
managers. How do they know how well their department, institution or
organization is performing, Since profit is probably not one of the criteria for
assessing effectiveness and efficiency?
2. Design a interview schedule and conduct the interview a manager in your
locality and ask him how many subordinates he has. Are different numbers of
subordinates supervised at the top, the middle, and the bottom of the
organizational hierarchy? What really determines the span of management in
the organization.
3. “There are two notions about relationship between job satisfaction and
productivity: a happy worker is a productivity one; a happy worker is not
necessarily a productive one. Critically evaluate this statement and bring out the
situations under which each statement is true”.
4. “Planning is the basis, delegation is the key, information is the guide, and action
is the essence of control of.” Trace the relationship between control and other
functions with real life examples.
1.2 INTERNATIONAL ACCOUNTING
1. Make out a trial balance with imaginary figures. Draw the profit and Loss
Account and Balance sheets from in trial balance which you have constituted.
2. Price differences in different geographic segments make international accounting
a challenging Endeavour. How experts overcome this challenge?
3. Analyze the recent trends in harmonizing financial reporting efforts taken by
super national organizations.
4. Internationalization of accounting profession is the need for the hour –
Substantiate your answer with examples.
1.3 INTERNATIONAL ECONOMICS
1. ‘Negative balance of trade creates so many problems in developing countries'.
Examine these statements on India’s point of view with suitable examples.
2. Export from India is helpful to correct the disequilibrium in the balance of
payments position in India, give your views and justify with examples.
3. “The changes in both supply and demand conditions influence a country’s
international terms of trade and volume of trade”. Justify it with suitable
examples.
4. Illustrate how the tariffs, quotas and subsidies affect domestic markets, and also
identify the winners, losers and net country welfare effects of protection.
3
1.4 INTERNATIONAL BUSINESS ENVIRONMENT
1. Define international business environment how does the home country
environment influence foreign business operation of a firm? Explain?
2. There is a view that the future of world trade is going to be one of trade among
trade blocks rather than trade among nations. Give reasons for your answer.
3. Imagine that you are an engineer who has been offered a job as the CEO of a
large American MNC based in Dubai. What are the important cross cultural
issues you are likely to face and how would you resolve them?
4. Why are Japanese businesses worried about the EU-South Korea free trade
agreement? Why are Japanese Policy markers trying to sign a similar deal with
the EU? Discuss in the detail.
1.5 FOREIGN POLICY OF INDIA
1. “Major global powers influenced the foreign policy of India-Now India is
gradually gaining momentum to influence the foreign polices of major powers”.
Elucidate.
2. Explain the association between India and UNO. How can India play a vital role
in the policy formulation mechanism of the UNO?
3. Assume that you are Fidel Castro, What kind of trade relationship with the
United States would be in your interest? What type would be willing to accept?
4. What are some of the major factors that have influenced the yen/ dollar
exchange rate in the past decade? Have different factors become more important
at different times? If so, which ones?
1.6 INFORMATION TECHNOLOGY AND E-COMMERCE
1. Ethical dimensions of IT are often neglected, which lead to complications in
businesses. Explain in brief, the ethical and social dimensions of IT.
2. Assume that you are the design engineer of a retail company. The company
wants to automate the payment system. What are the factors that you would
consider while designing the electronic payment system?
3. Innovation in Information Technology has changed the way people think. List
out the major features of this innovation and how these features can be used to
develop a marketing strategy for the target market.
4. Whilst e-commerce related activities have grown substantially over the last few
years, some consumers are still unwilling to accept the on-line self service ecommerce
business model. Explain why such a reluctance to accept it.
4
1.7 COMMUNICATION FOR GLOBAL MANAGERS
1. Assuming you are a Chief Personnel Manager of a leading MNC, draft a letter
calling a candidate for an interview in reply to his application for the position of
Chief Financial Executive.
2. Assume yourself as a Customer Relationship manager of a bank. You have
received a letter from your customers who have complained to you about the
rude behaviour of a computer clerk. Since the customer is an important person,
write a letter to convince the customer.
3. Define Agenda. Prepare an agenda for a newly started public organization and
explain the basic components of an agenda.
4. “You have recently joined a branch of a company as its manager. Write a report
to the head office on the defects in the routine work of the branch in detail”?
1.8 ORGANISATIONAL BEHAVIOUR
1. Suggest any suitable motivational theory for IT industry and substantiate your
views.
2. “Attitude determines your Altitude”-Substantiate your views on this quote with
relevant corporate examples.
3. “A happy Worker is a productive worker”- Discuss in a behavioral perspective.
4. “Organisational development involves the development of organization in the
light of its future expansion plan”. Elaborate your views.
M.B.A. (INTERNATIONAL BUSINESS)
SECOND YEAR

2.1 INTERNATIONAL HUMAN RESOURCE MANAGEMENT
1. “Do you think Inter-country difference affect Human resource practice” –
Substantiate your views.
2. “International staffing is as similar as staffing practices done in domestic” –
Discuss in detail.
3. Give two specific examples of MNC of your choice near you. Compare its HR
practice with any public or private organization of your country.
4. How does appraising an expatriate’s performance differ from appraising that of a
home office manager? How would you avoid some of the unique problems of
appraising the expatriate’s performance? Explain.
2.2 INTERNATIONAL MARKETING MANAGEMENT
1. An Indian company wants to enter into international markets. The company
decided to involve another company in the foreign country. Explain the mode of
entry where the involvement of foreign country is possible and state in which
situations each of them is suitable.
2. Why does direct investment in foreign market attend marketers the greatest
degree of control over international marketing activities? Explain with live
examples.
3. How can an organisation determine its best option for entering an international
trade agreement such as NAFTA and international governing organisations such
as WTO have on decisions to expand internationally?
4. Formulate competitive market entry strategies that leverage the advantages of
international operations.
2.3 INTERNATIONAL FINANCIAL MANAGEMENT
1. Consider any two Indian Companies of your choice. One Company is manufacturing
petrochemicals in India and sells them in global markets in competition with
German, American and Japanese firms. The other manufactures and exports
pickles and Indian Spices to Europe and Middle East competing with other firms,
which either import these products from India or manufacture them in India and
sell in the same markets. Which of these two firms faces the more severe operating
exposure to exchange rates? Discuss in detail.
2. In the absence of a common currency throughout the world, a series of problems
may arise in International Cash Management.” What are those problems? How
can those problems are overcome.
3. An export company wants to raise capital from international markets. What are
the basic considerations the firm should take into account while making this
international financing decision? Discuss.
4. A country’s current account balance is equal to its private savings surplus minus its
government budget deficit. Assume that a country has a current account surplus of
$ 10,000, a government budget deficit of $ 1,500, and private savings of $ 12,000.
What is the country’s investment? Is the country saving more or less than is needed
to finance its investment and budget deficit? Explain in detail.
3
2.4 LOGISTICS AND SUPPLY CHAIN MANAGEMENT
1. You are assigned the position of Chief Manager in a logistics company located at
Mumbai. You have customer all over India. Your responsibility is to collect the
goods from various sources and export it from the nearest port. How do you do
the operation, and explain the problems you may face during the logistical
operations?
2. Assume that you are a warehouse designer. Mr. Adithya has decided to
construct a warehouse in the central part of the state. Counsel Mr. Adithya in
designing the warehouse with different sizes and shapes and explain its
relationship with material-handling system. Suggest the reason for constructing
square design warehouse and rectangular design warehouse.
3. A Multinational FMCG company is going to enter India, next year which has its
network in more than 20 countries across the world. The company is planning
to have its business throughout India. You are appointed as logistics manager of
that company. As a Logistic manager, how do you support the company in
achieving customer satisfaction which is one of the key objectives of the
company? You can quote strategies from currently operating FMCG companies.
4. Since tough competition is going on in the market in all the fields, device
strategies to face competition of chain of Pharmacies. Explain your views based
on logistics management.
2.5 GLOBAL STRATEGIC MANAGEMENT
1. Several CEO’s of larger Corporations in recent times are forced to resign when
they are unable to deliver Superior performance. Discuss this in the light of
nuances of strategy execution.
2. How MC Kinsey’s 7s frameworks can be used to evaluate the fit between
organizational strategies during implementation?
3. “Social audit is defined as it is a systematic study about an organization’s
performance with regard to the society or environment and to be distinguished
from the economic benefits derived out of its performance” – What will be the
reason for social audit needed under Global management system or process?
4. What have been DELL competitive advantages in the Global industry? How
transferable are those competitive advantages across boards?
4
2.6 INTERNATIONAL TRADE POLICIES AND DOCUMENTATION
1. What are the various measures taken by the Global organization like United
Nations organization in the matter of (a) Trade & Commerce (b) peace and
Tranquility in the world (c) Nuclear disarmament (d) Disaster management
(e) poverty eradication (f) Terrorism (g) Literacy with particular reference to
Country level is functions with functionaries.
2. What are our foreign policies with USA & UK and how they different from other
European Countries and neighboring countries in Asia.
3. What are the various alternatives available to an expected from the view point of
realizing export proceeds? Arrange than in order of safety. What are the risks
associated with each of these alternatives?
4. Elaborate on the various regulatory and commercial documents used in export?
Highlight the functions of these documents.
2.7.1 INTERNATIONAL MARKETING RESEARCH AND CONSUMER BEHAVIOUR
1. “Observational studies in which the subjects are not first informed that their
behavior is being observed are unethical.” – Comment
2. Sweet cookies are planning to launch a new line of cookies and want to assess
the market size. The cookies have a mixed Chocolate-Pineapple flavor and will be
targeted at the premium end of the market. Discuss the six W’s of a descriptive
research design that may be adopted.
3. Coca Cola is considering introducing very small bottles of its product to Brazil.
These would cost less than bottled water. Discuss whether or not the company
should do so.
4. A college student has just purchased a new Apple iPad. What factors might
cause the student to experience post-purchase dissonance? How might the
student try to overcome it? How can the retailer who sold the computer help
reduce the student is dissonance? How can the computer’s manufacturer help?
2.7.2 EXPORT AND IMPORT FINANCE
1. “India has adequate institutional infrastructure available for exports”. Justify
the statement explain
2. Analyse India’s current foreign trade. What are the suggestive measures provided in
the current export import policy 2009-2015 to improve the foreign trade?
3. Suppose you are a manager of an Export – Import firm. Develop an EDI plan for
your organization.
4. Super Chip Company is a manufacturer of computer chips that are used in
computer aided manufacturing equipment. Super chip products are the best
available and in many cases the only product that meets certain specifications.
Therefore, the demand for its components is high. The company has been in
business for more than ten years and has established an excellent reputation for
on-time delivery. What method of payment would you expect is most often used

by buyers of super chip company products? Justify your response.

ANNAMALAI MBA ASSIGNMENT ANSWERS PROVIDED. MOB 91 9924764558

ANNAMALAI MBA FIRST YEAR AND SECOND YEAR ASSIGNMENT ANSWER SHEETS PROVIDED.    DR. PRASANTH MBA PH.D. DME MOBILE / WHATSAPP: +91 9924764558 OR +91 9447965521 EMAIL: prasanththampi1975@gmail.com WEBSITE: www.casestudyandprojectreports.com



M.B.A. (E-BUSINESS) FIRST YEAR


1.1 PRINCIPLES OF MANAGEMENT
1. Choose one academic administrator and another public administrator and conduct
interview and then ask them how their job differs from that of business managers.
How do they know how well their department, institution or organization is
performing, since profit is probably not one of the criteria for assessing effectiveness
and efficiency?
2. Design a interview schedule and conduct the interview a manager in your locality and
ask him how many subordinates he has. Are different numbers of subordinates
supervised at the top, the middle, and the bottom of the organizational hierarchy?
What really determines the span of management in the organization?
3. “There are two notions about relationship between job satisfaction and productivity: a
happy worker is a productivity one; a happy worker is not necessarily a productive
one. Critically evaluate this statement and bring out the situations under which each
statement is true”.
4. “Planning is the basis, delegation is the key, information is the guide, and action is
the essence of control of.” Trace the relationship between control and other functions
with real life examples.
1.2 MARKETING MANAGEMENT
1. Examine the suitable demographic segmentation variables other than age and
sex for the following industry
• Two wheeler
• Brewery
• Insurance
2. You have been selected by the ABC pharmaceutical company to be a sales force
for the period of three years. Identify and describe how you would progress
through the steps in effective selling.
3. Select an example of a new product failure in the recent context. Explore and
prepare a report highlighting the causes for its failure. Do you think a better
understanding of consumer behaviour could have contributed to its success in
the market place? Do you accept or not? Justify your stand.
4. Design a questionnaire to determine repeat purchase behaviour and brand
loyalty with respect to
• Fairness cream
• Mobile
• Sports shoe
• Ready-to-wear garments
1.3 FINANCIAL MANAGEMENT
1. Design an appropriate capital structure which yields more profitability of a
service industry of your choice. Illustrate your answer with the help of a EBITEPS
analysis.
2. The finance manager should take an account of the time value of money in order
to take a correct financial decision. Elucidate the statement with the help of
suitable illustration.
3. The goal of capital management is the maximisation of long run earning to
present share holders. – Comment
4. You are a finance manager in a manufacturing organization. You came to know
the sales are very low when compared to the last year. So you have decided to do
credit sales. Draft a proposal highlighting the decision areas to be concentrated
to avoid non-payment.
3
1.4 DATABASE MANAGEMENT SYSTEM
1. Create an ER diagram for the loan management system of a finance company.
Loans are given on the purchase of various items with different interest rates.
The company keeps track of defaulters and taken appropriate steps against
them. Make and state suitable assumption (if any).
2. Draw a net sketch to indicate the architecture of a distributed data base system for
college administration process with an example. Explain the various forms of data
fragmentation used in DDB.
3. Develop a conceptual data model for a hospital information system and write a
PL/SQL program using oracle to perform the following tasks.
a) Print the patient – details according to room wise.
b) Print the patient – details according to disease wise.
c) Print the patient – details according to the doctors attending them.
(Assume your own tables and fields)
4. Consider the following relational schema
Account (A/C No., branch name, balance)
Loan (Loan No., A/C No.)
Depositor (Customer Name, A/C No.)
Borrower (Customer Name, Loan No.)
Write queries in SQL for the following.
a) Find all loan number for loan made at Thanjavur branch.
b) Find all customers who have both a loan and an account in the bank at each
bank.
c) Find the number of depositors in each branch
1.5 HUMAN RESOURCE MANAGEMENT
1. “One reason for implementing global training programmes is the need to avoid
business losses due to cultural insensitivity”. What sort of training programme
would you recommend to avoid such cultural insensitivity?
2. Bring out some real life examples of how to use interest inventories to improve
employee selection. In doing so, suggest some examples of occupational
interests that you believe might predict success in various occupations including
Professor, Accountant and System Analyst.
3. Design a graphic rating scale for the below mentioned professions:
i. Secretary
ii. Engineer
iii. Web Designer
4. Develop an incentive plan for the following positions:
i. Chemical Engineer
ii. Plant Manager
iii. Used car sales force
iv. First-line supervisor.
Examine the factors that you have to consider in reaching your conclusions.
4
1.6 MANAGEMENT INFORMATION SYSTEM
1. Discuss MIS strategies that companies in the electricity utilities industry could
employ to achieve a competitive advantage.
2. “The best way to reduce systems development costs is to use application
software packages or fourth-generation tools”. Do you agree or disagree?
Substantiate your answer.
3. Adopting an enterprise application is a key business decision as well as a
technology decision. Do you agree or disagree? Justify your views.
4. Discuss in detail the activities involved in the development of e-commerce based
Information System in a retail sector.
1.7 SOFTWARE PROJECT MANAGEMENT
1. a) How an user can be involved in defining a project? Explain.
b) Identify the milestones in a project schedules plan. Discuss the difficulties in
preparing the plan.
2. a) Compare the initial and final schedule of a project with an example.
b) How weak quality in a project can be anticipated? Justify your answer.
3. a) Discuss the relationships that exist among activities. Give examples.
b) How to create the activity responsibility matrix? Give its importance.
4. a) Discuss the vendor management tools in project.
b) Explain the various attributes of successful leader.
1.8 FINANCIAL AND MANAGEMENT ACCOUNTING
1. How a financial statement helps the investors and creditors for a service based
company and manufacturing company. Give your views by taking any of the one
company of your choice on both the sector.
2. Identify the financial ratio on which type of Managerial of retail stores adopted.
Further analyse the various importance of those ratio and give your views. How
it will help the retail store.
3. Discuss various applications of the Break Even Chart. Enumerate the various
criticism usually levelled against Break Even Charts. Differentiate how this
Break Even chart helps the service sector and manufacturing sector.
4. From the following particulars, prepare the Balance Sheet of Sri Mohan Ram.
Current Ratio -- 2
Working Capital -- Rs. 4,00,000
Capital block to Current Assets -- 3:2
Fixed Asset to turnover -- 1:3
Sales Cash / Credit -- 1:2
Stock Velocity -- 2 months
Creditor’s velocity -- 2 months
Debtor’s velocity -- 3 months
Capital block Net Profit -- 10% of turnover
Debentures / Share Capital -- 1:2
Gras Profit Ratio -- 25% (to Sales)
Reserves -- 2.5% of turnover

M.B.A. (E. BUSINESS)
SECOND YEAR
2.1 E-COMMERCE
1. Give the skeleton of the design of a virtual library system for the UGC.
2. “E-commerce is a boom to the corporate world” – Comment.
3. Compare the communication system in traditional business and on-line business.
4. Discuss the role of data mining techniques and data visualization in E-Commerce.
2.2 E-COMMERCE: APPLICATION AND SECURITIES
1. Elucidate the management challenges and issues in online Banking.
2. Outline the various needs of security in E-Commerce Industry.
3. Narrate the characteristics of supply chain management in E-Commerce and its
application in software.
4. Elaborate the various forces influencing the growth of E-Commerce.
2.3 INTERNET AND JAVA PROGRAMMING
1. Write a java program for college admission system with AWT packages and
handle its events using their modules.
2. Discuss the java database connectivity. Write an AWT program to explain JDBC
connectivity for employee payroll calculation.
3. Explain in detail the Applet life cycle. Write a program to show the working of
every function in Applet. Discuss how Applets are virus free.
4. What are exceptions? Discuss various types of exceptions in JAVA programming.
How can you handle them? Write JAVA code to handle your own exception.
2.4 ADVANCED WEB DEVELOPMENT AND DESIGN TOOLS
1. Design and develop a website using ASP .NET MVC 4, EF, Knockoutis and
Bootstrap for an online trading company.
2. Design a website on your own and discuss the following for developing your
website:
(a) Identify which type of website you will design – personal, organizational or
commercial. Write a brief paragraph describing the website’s overall purpose
and its targeted audience. Create a name for your website.
(b) List at least three general goals for your website. List elements in addition to
text – photos, music, animation, and so forth – that you could include on
your general goals.
(c) Identify the design tools you expect to use to develop your website.
(d) Identify an available domain name and URL for your website. Research to
make sure it is available.
3
3. Design and develop a website for a MNC and describe the following:
(a) Identify the element(s) that you could include on your website that would
convey to its audience that the website’s content is current.
(b) Identify the connectivity tools you will use to encourage users to publish or
promote your content and explain how you will use them.
(c) Identify ways you can promote interactivity at your website.
(d) Create an appropriate tag line for your website and describe how you
will use it in the website’s design.
(e) Describe how you plan to use basic design principles to enhance your
website’s usability.
4. Use any one of the search engine to search for websites for network marketing
companies and describe the following process: (a) Open each website in a
different tab; (b) Review the privacy and data security issues and tools discussed
at each website; and (c) Explain how you would use this information to ensure
the privacy of visitors’ information and the security of visitors’ data at your
website.
2.5 ENTERPRISE RESOURCE PLANNING
1. Rank the various ERP packages in the order of their market share. Give suitable
suggestions for your ranking.
2. Carry out a study of EPC as adopted by SAP and show how it complements the
Generic Modeling Technique.
3. Is IRP implementation same as ERP packages implementation? Give reasons for
your answer with suitable example.
4. Discuss about the organization with ERP and organization without ERP. Which
type of organization is better? Substantiate your views.
2.6 STRATEGIC MANAGEMENT
1. Trace the path taken from organizational resources and organizational behavior
to the development of strategic advantage.
2. In what way can timing and competitor reaction be crucial for a strategic choice?
Discuss.
3. Congruence and co-ordination among strategies should take place through
vertical and horizontal fit. Explain.
4. Companies should evaluate performance on the basis of a combination of
quantitative and qualitative criteria. Why? Discuss.
4
2.7.1 GLOBAL MARKETING
1. Discuss the euro dollar market with international liquidity and role of SDRS.
2. Explain the different positioning strategies consider any four home appliance
items and discuss the positioning strategies adopted by the global marketers.
3. An international company is planning to introduce an ultra modern luxury car.
How will you develop this new product? Explain.
4. Discuss the cultures and ethical issues that affect the global trade with suitable
example.
2.7.2 STRUCTURED SYSTEM ANALYSIS AND DESIGN
1. How can CASE tools be used to support requirements determination? Which
types of CASE tools are appropriate for use during requirements determination?
Explain.
2. With examples, explain how interfaces and dialogues are designed.
3. Elaborate the essential phases of system development life cycle. For each phase,
describe its purpose, inputs and outputs.
4. What are the various ways of process modeling done to software system design?

Explain with illustration.

Annamalai MBA Assignment Answers Available in www casestudyandprojectrep...

Sunday, 8 January 2017

Human Resource Management -IIBM Answer contact +91 9447965521


Human Resource Management
Subject Code-B102
Section A: Objective Type & Short Questions (30 marks)
 This section consists of Multiple Choice and Short Answer type questions.
 Answer all the questions.
 Objective Question carries 1 mark each &Short Question carries 5 marks each.
Part One
Multiple Choices:
1. It is a cultural attitude marked by the tendency to regard one’s own culture as superior to others
a. Geocentrism
b. Polycentrism
c. Ethnocentrism
d. Egocentrism
2. It is the systemic study of job requirements & those factors that influence the performance of
those job requirements
a. Job analysis
b. Job rotation
c. Job circulation
d. Job description
3. This Act provides an assistance for minimum statutory wages for scheduled employment
a. Payment of Wages Act, 1936
b. Minimum Wages Act, 1948
c. Factories Act, 1948
d. Payment of Gratuity act, 1972
4. __________ is the actual posting of an employee to a specific job
a. Induction
b. Placement
c. Attrition
d. None
5. Broadening an individual’s knowledge, skills & abilities for future responsibilities is known as
a. Training
b. Development
c. Education
d. Mentoring
Examination Paper of Human Resource Management
2
IIBM Institute of Business Management
6. Change that is designed and implemented in an orderly and timely fashion in anticipation of
future events
a. Planned change
b. Technology change
c. Structural change
d. None
7. It is a process for setting goals and monitoring progress towards achieving those goals
a. Performance appraisal
b. Performance gap
c. Performance factor
d. Performance management system
8. A method which requires the rates to provide a subjective performance evaluation along a scale
from low to high
a. Assessment centre
b. Checklist
c. Rating scale
d. Monitoring
9. It is the sum of knowledge, skills, attitudes, commitment, values and the liking of the people in an
organization
a. Human resources
b. Personal management
c. Human resource management
d. Productivity
10. A learning exercise representing a real-life situation where trainees compete with each other to
achieve specific objectives
a. Executive development
b. Management game
c. Programmed learning
d. Understudy
Part Two:
1. What is the importance of Career Planning in industry?
2. List the various features of HRM.
3. How can you explain the concept of Performance Appraisal?
4. Differentiate between on- the- job and off- the- job training.
END OF SECTION A
Examination Paper of Human Resource Management
3
IIBM Institute of Business Management
Section B: Caselets (40 marks)
 This section consists of Caselets.
 Answer all the questions.
 Each Caselet carries 20 marks.
 Detailed information should form the part of your answer (Word limit 150-200 words).
Caselet 1
Uptron Electronics Limited, is a pioneering and internationally reputed firm in the electronics
industry. It is one of the largest firm in the country. It attracted employees from internationallyreputed
institute and industries by offering high salaries, perks, etc. It has advertized for the position
of an electronic engineer recently. Nearly 150 candidates applied for the jobMr. Sashidhar, an
electronics Engineering Graduate from the Indian Institute Of Technology with 5 years working
experience in a medium sized electronics firm, was selected from among the 130 candidates who took
tests and interview. The interview board recommended an enhancement in his salary by Rs 5,000
more than his present salary at his request. Mr Sashidhar was very happy to achieve this and he was
congratulated by a number of people including his previous employer for his brilliant interview
performance, and wished him good luck.
Mr Sashidhar joined Uptyron Electronics Ltd., on 21st January, 2002, with greater enthusiasm. He
also found his job to be quite comfortable and a challenging one and he felt it was prestigious to work
with this company during the formative years of his career. He found his superiors as well as
subordinates to be friendly and cooperative. But this climate did not live long. After one year of his
service, he slowly learnt about a number of unpleasant stories about the company, management, the
superior subordinate relations, rate of employee turnover, especially at higher level But he decided to
stay on as he has promised several things to the management in the interview. He wanted to please
and change the attitude of management through his diligent performance, firm commitment and
dedication. He started maximizing his contributions and the management got the impression that Mr.
Sashidhar had settled down and will remain in the company.
After some time, the superiors started riding rough- shod over Mr Sashidhar. He was overloaded with
multifarious jobs. His freedom in deciding and executing was cut down. He was ill treated on a
number of occasions before his subordinates. His colleagues also started assigning their
responsibilities to Mr Sashidhar. Consequently there were imbalances in his family life and
organizational life. But he seemed to be calm and contented. Management felt that Mr Sashidhar had
the potential to bear with many more organizational responsibilities.
So the general manager was quite surprised to see the resignation letter of Mr Sashidhar along with a
cheque equivalent to a month’s salary one fine morning on 18th January, 2004. The General Manager
failed to convince Mr Sashidhar to withdraw his resignation. The General Manager relieved him on
25th January, 2004. The General Manager wanted to appoint a committee to go into the matter
immediately, but dropped the idea later.
Questions:
1. What is wrong with the recruitment policy of the company?
2. Why did Mr. Sashidhar’s resignation surprise the General Manager?
Examination Paper of Human Resource Management
4
IIBM Institute of Business Management
Caselet 2
The contexts in which human resources are managed in today's organizations are constantly,
changing. No longer do firms utilize one set of manufacturing processes, employ a homogeneous
group of loyal employees for long periods of time or develop one set way of structuring how work is
done and supervisory responsibility is assigned. Continuous changes in who organizations employ
and what these employees do require HR practices and systems that are well conceived and
effectively implemented to ensure high performance and continued success.
1. Automated technologies nowadays require more technically trained employees possessing
multifarious skills to repair, adjust or improve existing processes. The firms can't expect these
employees (Gen X employees, possessing superior technical knowledge and skills, whose attitudes
and perceptions toward work are significantly different from those of their predecessor organizations:
like greater self control, less interest in job security; no expectations of long term employment;
greater participation urge in work activities, demanding opportunities for personal growth and
creativity) to stay on without attractive compensation packages and novel reward schemes.
2. Technology driven companies are led by project teams, possessing diverse skills, experience and
expertise. Flexible and dynamic organizational structures are needed to take care of the expectations
of managers, technicians and analysts who combine their skills, expertise and experience to meet
changing customer needs and competitive pressures.
3. Cost cutting efforts have led to the decimation of unwanted layers in organizational hierarchy in
recent times. This, in turn, has brought in the problem of managing plateau employees whose careers
seem to have been hit by the delivering process. Organizations are, therefore, made to find alternative
career paths for such employees’
4. Both young and old workers, these days, have values and attitudes that stress less loyalty to the
company and more loyalty to oneself and one's career than those shown by employees in the past,
Organizations, therefore, have to devise appropriate HR policies and strategies so as to prevent the
flight of talented employees
Question:-
1. Discuss that technological breakthrough has brought radical changes in HRM.
END OF SECTION B
Section C: Applied Theory (30 marks)
 This section consists of applied theory Questions.
 Answer all the questions.
 Each question carries 15 marks
 Detailed information should form the part of your answer (Word limit 150-200 words).
1. Several types of interviews are commonly used depending on the nature & importance of the
position to be filled within an organization. Explain the different types of Interviews.
2. How would you explain Organizational Change and Development?
END OF SECTION C
S-2-250613

Human Resource Management -IIBM Answer contact 91 9447965521

Part Two:
1. What is the importance of Career Planning in industry?
2. List the various features of HRM.
3. How can you explain the concept of Performance Appraisal?
4. Differentiate between on- the- job and off- the- job training.
END OF SECTION A
Examination Paper of Human Resource Management
3
IIBM Institute of Business Management
Section B: Caselets (40 marks)
 This section consists of Caselets.
 Answer all the questions.
 Each Caselet carries 20 marks.
 Detailed information should form the part of your answer (Word limit 150-200 words).
Caselet 1
Uptron Electronics Limited, is a pioneering and internationally reputed firm in the electronics
industry. It is one of the largest firm in the country. It attracted employees from internationallyreputed
institute and industries by offering high salaries, perks, etc. It has advertized for the position
of an electronic engineer recently. Nearly 150 candidates applied for the jobMr. Sashidhar, an
electronics Engineering Graduate from the Indian Institute Of Technology with 5 years working
experience in a medium sized electronics firm, was selected from among the 130 candidates who took
tests and interview. The interview board recommended an enhancement in his salary by Rs 5,000
more than his present salary at his request. Mr Sashidhar was very happy to achieve this and he was
congratulated by a number of people including his previous employer for his brilliant interview
performance, and wished him good luck.
Mr Sashidhar joined Uptyron Electronics Ltd., on 21st January, 2002, with greater enthusiasm. He
also found his job to be quite comfortable and a challenging one and he felt it was prestigious to work
with this company during the formative years of his career. He found his superiors as well as
subordinates to be friendly and cooperative. But this climate did not live long. After one year of his
service, he slowly learnt about a number of unpleasant stories about the company, management, the
superior subordinate relations, rate of employee turnover, especially at higher level But he decided to
stay on as he has promised several things to the management in the interview. He wanted to please
and change the attitude of management through his diligent performance, firm commitment and
dedication. He started maximizing his contributions and the management got the impression that Mr.
Sashidhar had settled down and will remain in the company.
After some time, the superiors started riding rough- shod over Mr Sashidhar. He was overloaded with
multifarious jobs. His freedom in deciding and executing was cut down. He was ill treated on a
number of occasions before his subordinates. His colleagues also started assigning their
responsibilities to Mr Sashidhar. Consequently there were imbalances in his family life and
organizational life. But he seemed to be calm and contented. Management felt that Mr Sashidhar had
the potential to bear with many more organizational responsibilities.
So the general manager was quite surprised to see the resignation letter of Mr Sashidhar along with a
cheque equivalent to a month’s salary one fine morning on 18th January, 2004. The General Manager
failed to convince Mr Sashidhar to withdraw his resignation. The General Manager relieved him on
25th January, 2004. The General Manager wanted to appoint a committee to go into the matter
immediately, but dropped the idea later.
Questions:
1. What is wrong with the recruitment policy of the company?
2. Why did Mr. Sashidhar’s resignation surprise the General Manager?