Bhatkaav Enterprises
is facing huge losses. The owner of the company is an MBA pass out. Even then
many things in the organisation are happening which are indicative of lack of
proper management in the company. First of all there is no specific sharing of
work and any time any employee is asked to do anything. This has lead to
wastage of efforts. Further due to negligence in proper work sharing there has
been no specialisation development in the nature of the jobs done by the
employees. There are no clear and fair agreements between the workers and the
management. This has led to a lot of frustration in the workers. Management has
quite often been found to be ignorant of not fulfilling promises done by it.
There are also no strict rules and regulations binding on the conduct of the
workers. The departmental heads who are the middle level managers in the
company and hold key positions always favour their relatives. They quite often
don’t turn up for job on time. They are always looking for special relaxations
from the top management. This has led to feeling of resentment among the
employees who are also demanding special favours and threatening strike in the
coming days.
Suresh works in a
bulb manufacturing company. Each bulb which is manufactured is of standard size
and quality. Further if there is any unrequired type of bulb manufactured then
its production is stopped. Last month when the company came to know that 10
watt bulbs were no more liked by customers, their production was stopped. He
works in the purchase department. His job is to purchase the filaments required
to make bulbs. This time when he purchases the filament he gets the instruction
from the seller that some special care needs to be taken in the first hour of
fixing the filaments inside the bulb. Suresh knows this information should be
given immediately to the production department before the assembling process
starts. However he finds that his company’s policies only allow him to give the
message to his immediate boss who will further pass this message to his boss.
The passing of this message will continue till it reaches the desired person in
the production department.
Question:
(10 × 2 = 20)
1. Which technique of
management is followed here? Also name the principle of management followed
here by the company?
2. Which option is
now available to Suresh since the company is not allowing him to interact with
the concerned worker in the production department?
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