Operations Management
Total Marks: 80
Note : All Questions are Compulsory
Each Question Carries Equal Marks 10 Marks
1. What is continuous improvement (CI)? What are the major tools for
this philosophy?
2. What is the logic of Taguchi methods?
3. Describe briefly the steps to develop a forecasting system.
4. Regression and correlation are both termed “causal” methods of
forecasting. Explain how they are similar in this respect and also how
they are different.
5. Define the terms “Qualitative Methods”, “Trend Analysis Method
(Time Series Method), and “Causal Forecast”. Describe the uses of
them.
6. What do you see as the main problem with qualitative (judgmental)
forecasts? Are they ever better than “objective” methods?
7. Describe total quality management (TQM).
8. What is continuous improvement (CI)? What are the major tools for
this philosophy?
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